studio 22 Platinum is not importing Mpeg4 files
how to deactivate the Program
abbey-Mirza
wrote on 4/20/2022, 3:41 PM
Comments
emmrecs
wrote on 4/21/2022, 3:37 AM
Welcome to the Magix user to user forums.
If MS 2022 Platinum is causing you this problem, why do you want to deactivate it?
Jeff
Forum Moderator
johnebaker
wrote on 4/21/2022, 4:48 AM
Hi
If you require assistance with this issue we need more information:
Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with.
I would suggest you put this information in your profile signature so we do not have to keep asking for it.
Are the graphics card drivers up to date?
A screen shot of the Program settings, Display options or Device options tab would help.
Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.
The amount of free space on the hard drive(s) you have.
Was there any error dialog that popped up when importing the video, if so what was the message?
John EB
Forum Moderator