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emmrecs wrote on 12/18/2020, 3:42 AM

@Zhao-Huaye

Are you sure you have Video Pro X? An earlier post you made to the forum showed you were trying to download and install a Magix Vegas product.

Assuming you do have Video Pro X, when the screen appears you need to make sure that every item that you want is ticked in the box to the left and you then press the button which says "Continue". (Speaking personally, I would always select ALL the items to download.)

HTH

Jeff
Forum Moderator

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Zhao-Huaye wrote on 12/18/2020, 5:37 AM

@Zhao-Huaye

你确定你有视频Pro X?你早些时候在论坛上发布的一篇文章显示,你试图下载并安装一款Magix维加斯产品。

假设你有视频Pro X,当屏幕出现时,你需要确保你想要的每一个项目都在左边的框中勾选,然后按下按钮,上面写着“继续”。(就个人而言,我总是会选择所有要下载的项目。)

HTH

杰夫
论坛主持人

yes, i have video pro x11. i find them in help /install extra content.but update online and download effects are very slow, how can i download them quick?

CubeAce wrote on 12/18/2020, 5:44 AM

@Zhao-Huaye

Hi Zhao.

There is one folder that is always slower to download than the rest. There is normally no way to download quicker and will depend on the how much work is being done at the server end. You could try downloading at different times of day to see if you can find a quiet period but it is just best to let it download. That one section I think is the 2GB download.

Ray.

 

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