Hello and thanks, however that article/issue would be if MEP relaunched itself after I shut down my entire laptop...

That is not the issue which I am facing though | Instead when I close MEP, it re-launches itself approx 5-6 seconds later.

 

@Apollo89x

Hi Apollo.

You should use Task Manager to monitor what happens when you open MEP and subsequently shut it down. Look for lingering instances or multiple instances of MEP or parts of MEP running. Some instances of lingering aspects of a program will not be in the same place on the list as where the program itself appeared. They sometimes appear further down near the Microsoft entries.

Personally I think you broke a registry entry at some point when you were using multiple instances of MEP that is still lingering on the system.

Ray.

@Apollo89x

. . . . when I close MEP, it re-launches itself approx 5-6 seconds later . . . .

I have had that happen occasionally - allowing it to fully load, start a new project and waiting a short while, 10 - 15 secs, then closing the second time usually fixed it.

There was no obvious reason why it relaunched, that I could find.

John EB

I did watch task manager, it simply showed MEP close (and so fully cleared from task manager), but then 5 seconds later it re-opened itself (and so re-appeared in task manager).

Do you guys know how to FULLY uninstall MEP please?
(As when I have uninstalled it + pressed the reset to factory settings tab on it, when reinstalling, it still has all my old settings stored, so isn't actually a fresh re-install)

But to try fixing this error/bug with MEP's software the only option I seem to now have is to uninstall it fully :: Then reinstall it.

@Apollo89x

Use Revo Uninstaller to uninstall the program, then carry out the scan you will be prompted to do in Revo and delete the remnants left behind, restart your computer and then re-install.

John EB

@Apollo89x

Exactly which version (patch) is it that you have? The latest?

About 3 weeks ago I went through a similar problem with VPX for almost a week. I would close VPX before shutting down and it would restart, or I would shut down and the next morning it would restart upon booting. I just let it run. If finally stopped doing this. Possibly something to do with the Store database and/or Windows updates.

I doubt that reinstalling will help. Just let it run.

John CB

MEP Pro Plus.
Version 19.0.2.58 (UPD3)

I have run registry repair software on my laptop, but that hasn't fixed this bug, so will now try reinstalling (as that appears to be the only hope).

@Apollo89x

I think that reinstalling will just aggravate the problem that will probably go away once the Store database is fully populated, or something like that. As well, it may be that the background updating has not completed if you shut down your computer shortly after shutting down MEP. Check to see if MEP is still loaded in the Background Processes of the Task Manager before shutting down. If so, then MEP will likely restart upon a reboot.

This morning, VPX loaded automatically on my laptop but not on my desktop. I haven't had it do this for a month or two on the laptop.

You may want to raise a ticket with Magix advising them that your version is causing the automatic restart upon rebooting.

John CB

I rarely shut my laptop, merely put it to sleep (and not straight after using MEP).

In regards to 'the store database populating', how long does that typically take, and is there a way to manually force that action?


And do I raise a ticket with Magix via their website?

@Apollo89x

Hi.

I've found the way to get the quickest replies (up to four days) is via my account at Magix.

The other problem may well depend on your internet speeds. I'm not suffering that particular problem at all. I did suffer when they first released that way of doing things but with the last revision of MEP it stopped happening on my machine. I don't understand why that should happen at all as all the relevant files appear to be on my hard drives anyway.

Ray.