I can no longer open this file.

elias-breidenbach wrote on 3/24/2019, 3:58 PM

Hello, I am trying to access this file that I have worked for several months on, but it will not open. I had to reboot my computer when it was open, and now when I try to open it, it comes up with an error saying that it can't be opened. I have checked for a backup file, but I can't seem to find backup files for any of my projects. I am composing this for someone, so fast responses will be greatly appreciated.

Below is the file.

https://drive.google.com/open?id=1cwc4dxWU-zFJsVh_5fbumQyAJX4OHn3v

Comments

emmrecs wrote on 3/25/2019, 4:22 AM

Hi.

I confess to being somewhat confused!

You say you have a file, presumably you mean a MM Project file, which you now cannot open in MM. Is that correct?

However, the file you have linked for download is an .mp3, which I have downloaded and opened successfully, both in my audio player of choice, Adobe Audition, and as a track in MM. See below:

I've also checked the file with MediaInfo and see nothing "out of the ordinary", see below:

So, can you give us rather more detail about the problem you are experiencing?

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

elias-breidenbach wrote on 3/25/2019, 3:21 PM

I'm sorry, I linked to the wrong file. Here is the right one.

https://drive.google.com/open?id=1cwc4dxWU-zFJsVh_5fbumQyAJX4OHn3v

I have also edited the first comment to include this link.

johnebaker wrote on 3/26/2019, 4:01 AM

@elias-breidenbach

Hi

The file cannot be read - which would suggest the file is corrupt - on comparison with other working MMM files there are sections of the file which 'look wrong'.

If you are running version 27.0.3.32 there is an issue with the auto backup not working - please raise a support ticket here.

John EB

 

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

s011d wrote on 3/26/2019, 4:20 PM

Hello;

Did the program crash when the file is being saved? If you have this issue, then I don't think, sadly, that the file would be read again. :(