I can't activate the mpeg-4. It says I may be a guest. I'm the only user of this machine and I should be administrator. Is this Magix or Windows 8.1

ceeotters wrote on 1/25/2014, 10:53 AM

This is really irritating. I just got Magix for Christmas as a download and I haven't been able to use it yet. If you install a program shouldn't everything work and not have to be activated? Especially when the activation doesn't work. I now have admin access for Windows, but this sounds like I need admin access for Magix. The computer is an HP Envy PC and I'm using Magix Edit Pro 2014.

Comments

gandjcarr wrote on 1/25/2014, 1:53 PM

Hi,

If you are running an application as a administrator or a guest is determined by Windows.  The applications(s) simply take their information from what the operating system tells it (them).

George

johnebaker wrote on 1/26/2014, 3:53 AM

Hi

Your post is not clear as to what is saying you are a Guest to - I would guess it is the Magix website.

. . . . Especially when the activation doesn't work . . .

What do you mean by this - do you get any error message, is the Serial number which you should have received by email correctly entered ?

You must first register the product with your email address and a password, once you have done this it will activate and then you can download the second part of the program - ie more effects, titles, templates etc - these are under Help, Free download?

Note the second part may take several hours to download and install depending on your Internet connection.  The downloader does offer you the option to keep the downloaded files, choose this, then once they are installed you can copy them to a DVD and retain them for later use if you ever need to reinstall.

HTH

John

Last changed by johnebaker on 1/26/2014, 3:56 AM, changed a total of 3 times.

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shyfilmmaker wrote on 8/16/2014, 1:45 PM

I had the exact same problem, and got it working!  It is in fact referring to your Windows user type.  But even if you are an administrator, in Windows 7 or 8, you really aren't - at least not always.  Here's what you do...  Right-click on your Movie Edit Pro icon and click "Run as administrator."  Now try to access every part of the program that requires activation.  Play an MPEG-4 video, play a DOLBY audio, dowload some freebes, etc.  If you had already done this - and now everything suddenly stopped working, running the program once as administrator should - theoretically - fix everything.  If it turns out that you have to always run it as an administrator, right-click on the Movie Edit Pro icon, click properties, go to the "compatibility" tab, check "Run as administrator" and press OK.  Now it will automatically always run in administrator mode.  I hope this may help...