SP. wrote on 6/13/2024, 8:03 PM

@PokyBeats Do I understand you correctly, that you look it up on Producerplanet and it says both on the non-commercial and commercial license, that you need to buy it? Are you logged in?

PokyBeats wrote on 6/13/2024, 9:20 PM

@SP. It shows I own it and to go to my products to download, however in my products only Tropical House Part 1 is avaliable

emmrecs wrote on 6/14/2024, 4:07 AM


I think you need to email with full details of the problem, including clear evidence that you do already own this Soundpool and request their assistance in redownloading it.


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