I cant find my serial number, because I have lost the box. How do I install and use the program?

tinna-Handjewelry wrote on 4/22/2015, 7:20 AM

Tinna handjewelry

Comments

johnebaker wrote on 4/22/2015, 12:12 PM

Assuming you are re-installing the software anfd you previously registered it you can get your Serial no by browsing to magix.com

Click the My Account (head and shoulders) icon top right of the menu bar, login using your email address and pasword.

Select My Products fon the next page - this will take you to your registered products and serial nos.

If you have never installed the product then you should contact Magix and have your receipt no, date of purchase and place of purchase available.

HTH

John EB

kati-salonen wrote on 12/8/2017, 5:12 AM

Hi John......I have this same problem, serial number is lost. You wrote "you should contact Magix and have your receipt no, date of purchase and place of purchase available." Just did....so where should I contact? Please give me some email where can I write please

emmrecs wrote on 12/8/2017, 6:33 AM

@kati-salonen

Please see my reply to your other post.

Jeff
Forum Moderator

kati-salonen wrote on 3/7/2018, 5:46 AM

Dear Jeff, I really don't know what my son did, assume he really didn't manage to install this product at all. I can not find anything from My Products - page. So now we have a product which we can not use. Could you please, please send me the serial number so we have have this case out of my mind?

emmrecs wrote on 3/7/2018, 6:03 AM

@kati-salonen

No-one here can send you your serial number! This is a user to user forum, not Magix Support.

You need to go to this page, open a Support Ticket and include ALL the information that John listed in his reply to the OP, nearly 3 years ago:

If you have never installed the product then you should contact Magix and have your receipt no, date of purchase and place of purchase available

Jeff