I cant used my purchase

tatia-sotkilava wrote on 11/4/2022, 1:03 PM

Hello, I bought a music maker from you for $29, I got a message on my email that says only the coupon but not the serial, I can't use it, what I can to do, help me please :)

Comments

Graham-Hawker wrote on 11/4/2022, 1:28 PM

Go to redeem coupon page. I think that will work. It will ask you to login first.

https://www.magix.com/index.php?id=22953&L=38

Also we are not "you" as in Magix. Just users of the software. Also please delete the four other times you posted the same question.

tatia-sotkilava wrote on 11/4/2022, 2:23 PM

I dont know What voucher code is it asking ?

tatia-sotkilava wrote on 11/4/2022, 2:27 PM

and soryy, for four question I will delete

SP. wrote on 11/4/2022, 6:54 PM

@tatia-sotkilava That is odd. I would suggest you contact sales support at infoservice@magix.net or sales@magix.net