johnebaker wrote on 11/4/2022, 3:14 PM



Please note this is a public user to user forum, not Magix Support.

Do not post order numbers, email address or any other personal information in the forum.

Assuming you purchased from Magix, the serial number should be in the purchase confirmation email you received, scroll down the page if you have the email, if not then check your email spam folder to see if it is there.

If there is no email then contact Magix by email to

Note it is now the weekend so do not expect a response before Monday at earliest.


John EB
Forum Moderator

Last changed by johnebaker on 11/4/2022, 3:15 PM, changed a total of 1 times.

VPX 14, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2023.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.