Jim-West wrote on 7/19/2023, 11:33 AM

Can someone call , talk me though this How can we fix this? Or cancel if necessary. please let me know. My Phone number in United States is Removed by Moderator my name is Jim West Please Help.

Thank You

SP. wrote on 7/19/2023, 11:46 AM

@Jim-West This is a user forum. We are all users like you. No Magix staff is active here.

Did you read your order confirmation e-mail thoroughly?

It will give you all necessary download links and serial numbers.

You can also contact sales support at but it will take some days until you'll get a response.

Jim-West wrote on 7/19/2023, 12:07 PM

i have solved my problem It helps to read a little more and select the correct button. Thank you and have a blessed day