I've been using photostory for some time but now have hit bugs.

john-c4113 wrote on 5/12/2025, 2:18 AM

My problems have arisen since I performed the suggested update. Now, my voice-overs are not being saved, the timeline doesn't show time and the little stop tab, adjustable for the end of my film is proliferating, and unusable.

I have removed and re-installed the whole programme to no effect.

I'm working on a Windows PC.

Comments

emmrecs wrote on 5/12/2025, 3:31 AM

@john-c4113

Welcome to the Magix user forums.

First, please don't post the same thing twice and so create a duplicate post! I have hidden the other one.

Second, exactly which version of PS do you now have? Mine (for PS 2025) is 24.0.1.204 and I am not aware of any recent update being offered.

Third, exactly which version and build of Windows are you running?

Fourth, and with apologies for the many questions, please read this pinned post and supply as much of the requested information as you possibly can! The more information we have the more helpful we are likely to be to you!

And finally, please detail the steps taken to produce the errors you are experiencing. I realise this might be difficult to do but again, all information is useful! If the workspace seems to be "missing" features, can you provide (and add to any reply) a screenshot of the whole screen?

Jeff
Forum Moderator

Last changed by emmrecs on 5/12/2025, 3:32 AM, changed a total of 1 times.

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam