@Reid-Fox

Hi.

I'm also confused by your PC specs. How much actual ram does your machine have? (not virtual).

@Reid-Fox

Hi.

I'm also confused by your PC specs. How much actual ram does your machine have? (not virtual).

Memory

8 GB

Physical Memory - Total8 GB

Physical Memory - Available4.48 GB

Virtual Memory - Total11.63 GB

Virtual Memory - Available7.40 GB

Page FileC:\pagefile.sys

Page File Space3.63 GB

@Reid-Fox

Hi

Please note I have removed unnecessary and redundant information from your post.

. . . . i did update the intel drivers using the manufacturers driver package . . . .

According to the line

. . . . The Intel Driver & Support Assistant is not able to update the driver. . . . .

this failed.

What is the version number of the Intel drivers actually installed - the are available in the Intel HD Graphics Control Panel under Options, Information and Support

Did you use the drivers available here?

John EB

Forum Moderator

Thank you in advance and apologies I posted the report from before updating the drivers from the ASUStek website for my specific machine. As the Intel report above suggested I ran my Asus driver installer for the intel drivers. Then I reran the intel report this is what it now shows.
 

NVIDIA GeForce GT 710

Adapter CompatibilityNVIDIA

Video ProcessorGeForce GT 710

Resolution1920 x 1080

Bits Per Pixel32

Number of Colors4294967296

Refresh Rate - Current59 Hz

Refresh Rate - Maximum75 Hz

Refresh Rate - Minimum50 Hz

Driver ProviderNVIDIA

Driver Version26.21.14.4187

Driver Date12/24/2019

Adapter DAC TypeIntegrated RAMDAC

Adapter RAM2.00 GB

AvailabilityRunning at full power

StatusThis device is working properly.

LocationPCI bus 1, device 0, function 0

Device IdPCI\VEN_10DE&DEV_128B&SUBSYS_732619DA&REV_A1\4&296EB0EF&0&0008

Intel® HD Graphics 630

Device IdPCI\VEN_8086&DEV_5912&SUBSYS_18301043&REV_04

Ok I tried to install the Intel DCH driver which includes the Intel Graphics Command center but it says my system does not meet the minimum requirements
I have the required level of Win 10 and the RAM could there be a problem with my chipset?
I figured an ASUS machine would be suitable but this thing seems to be a Chinese version. ???
Model K31CD-K it has no on board graphics RAM but I do have a GeForce graphics card 2GB

Hi.

It's doubtful it's because the motherboard is Chinese. I'm running an Asus Strix motherboard. Asus are a Taiwanese company with factories in many countries. I think my motherboard was made in China.

Is your machine pre-built by Asus? That board seems to be part of a package that can be specified to customer requirements but I can't see anything wrong in the specs of either the motherboard or CPU. The graphics card however (if I have looked the correct one up) can't support the highest resolution output of MEP so could be a potential problem.

https://www.techpowerup.com/gpu-specs/geforce-gt-710.c1990

I'm not say that is definitely the problem as I've no way of verifying it but it does fall short of the specs that MEP handles and could be why the drivers are not taking.

[Edit] if it is that and you need a different graphics card you may need to upgrade your power supply as well as from what I saw if it is a pre-built system it would seem to only have a 200watt power supply and a new graphics card may draw too much for the present power supply to handle.

Also although it is not part of your installing problems I would recommend a minimum of 16 gig of ram rather than the specified minimum of 8gig.

CubeAce thanks for your answer, I suspect that my system needs an upgrade to handle this program, I have no problem spending some money on it and doing what you suggest, I would like to maybe hear some more opinion on the matter and decide what the cost-benefit and perhaps it might be worth upgrading the entire case as opposed to propping this one up. Esp if I have no guarantee that this would work. I have been using Movie edit pro 2016 since it was new and this Asus box is only 2 years old, it was a deal at Bestbuy but Magix is the most powerful thing I need to use on this system I dont do games.

@Reid-Fox

I'm not a gamer either but video editing can be just as taxing on a system depending on the resolution of the video you work on. Asus are still as far as I can tell still making that PC and for most things it would be fine but video processing starts to tax most systems. MEP does run on processor specs lower than yours. I was previously running MEP on an old i5 but it was very slow to render. If you can, try disabling the graphics card drivers and taking out the graphics card and run the PC on the Intel graphics port and see if it installs.

Ray.

@Reid-Fox

I'm not a gamer either but video editing can be just as taxing on a system depending on the resolution of the video you work on. Asus are still as far as I can tell still making that PC and for most things it would be fine but video processing starts to tax most systems. MEP does run on processor specs lower than yours. I was previously running MEP on an old i5 but it was very slow to render. If you can, try disabling the graphics card drivers and taking out the graphics card and run the PC on the Intel graphics port and see if it installs.

 

Ray.

oh boy I was afraid of this lol but I guess if I can get away with it I should try it. Im only doing youtube right now but even that is getting more sophisticated.

@Reid-Fox

If MEP installs once the graphics card is disabled then you will know and actually see how fast MEP will render a project. The graphics card plays little part in how fast MEP renders but can help on getting smooth playback when editing. Not essential as you could create proxy files instead. Then if you decide you need one get a better graphics card and maybe a power supply around the 640 watt range or higher if you intend to either get a monster graphics card (not really needed, a mid range one would do) or put in extra drives etc, you could go for an 850 watt supply. The other thing to think about is a better heat sink for the CPU. Keep an eye on the processor temperature when exporting. Standard Intel heat sinks are not that good but a decent air cooled heat-sink can be got for under $35:00. Find out what speed your ram is as well if you can. Ram doesn't have to be super fast but more is better.

John may have further thoughts on this in the morning.

Ray.

@Reid-Fox

Glad it worked for you Reid.

Just make sure if you increase your ram to use identical manufacturer and size / speed of ram.

Also keep an eye on that CPU temperature to begin with when rendering videos to make sure your current heat sink is good enough to cope. Current power supply if you don't start adding anything additional to the extra ram should be sufficient but if you start adding external drives and other bits and pieces, upgrade it to at least 640 watts.

Best of luck with MEP.

Ray.