Image playback freezes after a couple seconds

Joshua-Pyle wrote on 11/21/2025, 12:03 AM

I am using Movie Studio 2024 Platinum. Recently, the image of the video playback will freeze after a couple seconds. While playback isn't always the smoothest anyway, especially when there are many objects in the timeline playing at once, it's always corrected itself after a few seconds, and the image will pick back up for wherever the playback marker currently is. Now the image is freezing altogether while audio continues to play, and the image doesn't resume like it used to. No other programs have had any issues so far. I have no idea where to start. Any help is greatly appreciated.

Comments

johnebaker wrote on 11/21/2025, 2:25 AM

@Joshua-Pyle

Hi and welcome to the forum.

We need more information to help diagnose the issue(s) you are having:

The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are working with if this is a laptop.

I would suggest you put this information in your profile signature so we do not have to keep asking for it.

Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.

The amount of free space on the hard drive(s) you have.

Are the graphics card/integrated GPU drivers up to date?

A screen shot of the Program settings, Device options tab would help.

John EB
Forum Moderator