Comments

johnebaker wrote on 11/10/2019, 12:43 PM

@dpewit

Hi Darek

Did you create the ISO image file for your project using the Movie Edit Pro Burn disc dialog and select the option to use the Image Recorder?

If so then the ISO file will be located in the folder specified in Program Settings, Folders tab, Disc images and can be used by ImgBurn.

HTH

John EB

Lateral thinking can get things done!

VPX 12, MEP Premium 2020, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

dpewit wrote on 11/10/2019, 1:26 PM

I don' t know how can I create the ISO image file for my project? Help me, please , I use magix edit pro premium?

johnebaker wrote on 11/10/2019, 1:36 PM

@dpewit

Hi

See this tutorial on creating and burning a disc with a menu - ther is no need to use ImgBurn, however if you must use ImgBurn then select the Image Recorder in the burn dialog instead of your DVD or BD burner to create the ISO image.

HTH

John EB

Lateral thinking can get things done!

VPX 12, MEP Premium 2020, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

dpewit wrote on 11/10/2019, 2:38 PM

I selected the Image Recorder in the burn dialog instead of your DVD or BD burner to create the ISO image but a window with save as..appears and I don't know what to do next because I can't see my project to save.

johnebaker wrote on 11/10/2019, 3:45 PM

@dpewit

Hi Darek

. . . . I don't know what to do next because I can't see my project to save . . . .

Looking at the image, the project appears to have been saved already.

The dialog box that is openis asking you to give the ISO file a name in the file name ( Nazwa pliku ) box, you can also change the folder where it is written to, on clicking save the ISO file will be created.

HTH

John EB

Lateral thinking can get things done!

VPX 12, MEP Premium 2020, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

dpewit wrote on 11/10/2019, 4:21 PM

When I wrote my project, program started recording and after 40min. apeared error 84000 fb4, although I would like to recorder this project by ImgBurn , but I can't find my project as ISO.

johnebaker wrote on 11/11/2019, 5:06 AM

@dpewit

Hi Darek

. . .. . When I wrote my project, program started recording and after 40min. apeared error 84000 fb4, although I would like to recorder this project by ImgBurn , but I can't find my project as ISO. . . .

The error number you have given means there was a crash during the creation of the ISO - it will not have been created.

Using Windows File Explorer locate the Burn log file named dbk.log, in the following location

C:\Users\UserName\AppData\Roaming\MAGIX\VideodeluxeNN_version\dbk.log

where:

Username is the name you use to log in to the computer

NN_version - is a 2 digit number and version it may be Plus or Premium

Open with Notepad which may tell us more about where the error occurred - the log file may be very long - it contains details of every disc burn you have made - we need only the information about the burn that crashed and that should be at the bottom of list starting with the 2 lines shown below as shown in the example below

-------------------------- 10/11/2019 11:26:05 --------------------------

10/11/2019 11:26:05.161:   DLLAV32.DLL loaded, all entry points available

Copy the text from this point to where the error occurred and post it in a comment.

HTH

John EB

Lateral thinking can get things done!

VPX 12, MEP Premium 2020, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

dpewit wrote on 11/11/2019, 6:00 AM

2019-11-10 19:11:54.482:   DLLAV32.DLL loaded, all entry points available
2019-11-10 19:11:54.609:   AVSDK MsgCbFunc registered
2019-11-10 19:11:54.610:   AVSDK: StatCbFunc registered
2019-11-10 19:12:06.809:   AVSDK Version 13.0.247
2019-11-10 19:12:06.824:   ------------ Reading Device Info ----------------
2019-11-10 19:12:06.834:   AVSDK: 1 device(s) found
2019-11-10 19:12:06.834:   BurnSupport: 1 device(s) found
2019-11-10 19:12:06.834:   Adapter=0  ID=0  LUN=32   D:MATSHITA DVD-RAM UJ8D1 Revision:L.01
2019-11-10 19:12:06.834:   BurnSupport: 1 record device(s) available
2019-11-10 19:12:06.834:   BurnSupport: D: MATSHITA DVD-RAM UJ8D1 Rev. L.01
2019-11-10 19:12:06.834:   ------------ done ----------------
2019-11-10 19:12:07.160:   setting no speed limit
2019-11-10 19:12:11.965:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
2019-11-10 19:12:23.688:   Open Project: Łeba_2019 -- dvd project 2019-11-10
2019-11-10 19:12:23.689:   VideoMode: PAL   Temp Dir: C:\Users\John\Documents\MAGIX\Movie Edit Pro Premium\Disc Images\DVD Image SUWALSZCZYZNA_lipiec_2019\
2019-11-10 19:12:23.689:   dll version 6.0.10.31
2019-11-10 19:12:23.707:   PrepareDVDVideoFiles() - Abschätzen des Splitpunktes
2019-11-10 19:12:23.707:   EstimateLayerSplitPoint()...
2019-11-10 19:12:23.707:   Splitpunkt 4271833088 auf Disk mit Größe 1265664000
2019-11-10 19:12:23.708:   Title an Stelle 0, Länge 131072, Typ 0
2019-11-10 19:12:23.708:   Title an Stelle 131072, Länge 131072, Typ 0
2019-11-10 19:12:23.708:   Title an Stelle 262144, Länge 1265401856, Typ 1
2019-11-10 19:12:23.708:   ... Split möglich nach aktuellem Title, -> Abbruch
2019-11-10 19:12:23.738:   Step 1 of 5, Encoding movie 1 ...
2019-11-10 20:17:19.450:   Step 1 done
2019-11-10 20:17:19.457:   Step 2 of 5, Encoding movie menu...
2019-11-10 20:19:29.031:   Step 2 done
2019-11-10 20:19:29.032:   Step 3 of 5, Encoding chapter menu 1 ...
2019-11-10 20:19:29.033:   Step 3 done
2019-11-10 20:19:29.038:   ConvertMovie() - encoded file: C:\Users\John\Documents\MAGIX\Movie Edit Pro Premium\Disc Images\DVD Image SUWALSZCZYZNA_lipiec_2019\DVD Image Aeba_2019\VTS_01_1.VOB
2019-11-10 20:19:29.038:   ConvertMovie() - encoded file: C:\Users\John\Documents\MAGIX\Movie Edit Pro Premium\Disc Images\DVD Image SUWALSZCZYZNA_lipiec_2019\DVD Image Aeba_2019\VTS_01_2.VOB
2019-11-10 20:19:29.071:   Step 4 of 5, Creating DVD image...
E r r o r :   8 4 F a i l e d   t o   o p e n   f i l e   i n   < m d a C o u n t F i l e P a c k s > :   C : \ U s e r s \ J o h n \ D o c u m e n t s \ M A G I X \ M o v i e   E d i t   P r o  
 
 E r r o r :   8 4 F a i l e d   t o   o p e n   f i l e   i n   < m d a G e t M o v i e I n f o > :   C : \ U s e r s \ J o h n \ D o c u m e n t s \ M A G I X \ M o v i e   E d i t   P r o   P
 
 2019-11-10 20:19:29.094:   
MDA reports error -2080370764 - Error 4020: read file from source failed


2019-11-10 20:19:35.400:   Step 4 done
2019-11-10 20:19:35.401:   ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
2019-11-10 20:19:35.426:   !!! DBK error in BurnProject: 10 - movie encoding failed !!!
2019-11-10 20:20:26.769:   setting no speed limit

-------------------------- 2019-11-10 20:27:27 --------------------------

2019-11-10 20:27:27.900:   DLLAV32.DLL loaded, all entry points available
2019-11-10 20:27:27.901:   AVSDK MsgCbFunc registered
2019-11-10 20:27:27.901:   AVSDK: StatCbFunc registered
2019-11-10 20:27:27.954:   AVSDK Version 13.0.247
2019-11-10 20:27:27.954:   ------------ Reading Device Info ----------------
2019-11-10 20:27:27.954:   AVSDK: 1 device(s) found
2019-11-10 20:27:27.954:   BurnSupport: 1 device(s) found
2019-11-10 20:27:27.954:   Adapter=0  ID=0  LUN=32   D:MATSHITA DVD-RAM UJ8D1 Revision:L.01
2019-11-10 20:27:27.955:   BurnSupport: 1 record device(s) available
2019-11-10 20:27:27.955:   BurnSupport: D: MATSHITA DVD-RAM UJ8D1 Rev. L.01

 

 

 

 

 

 

 

 

dpewit wrote on 11/11/2019, 6:06 AM

-------------------------- 2019-11-10 23:26:02 --------------------------

2019-11-10 23:26:02.295:   DLLAV32.DLL loaded, all entry points available
2019-11-10 23:26:02.295:   AVSDK MsgCbFunc registered
2019-11-10 23:26:02.295:   AVSDK: StatCbFunc registered
2019-11-10 23:26:02.420:   AVSDK Version 13.0.247
2019-11-10 23:26:02.420:   ------------ Reading Device Info ----------------
2019-11-10 23:26:02.420:   AVSDK: 1 device(s) found
2019-11-10 23:26:02.420:   BurnSupport: 1 device(s) found
2019-11-10 23:26:02.420:   Adapter=0  ID=0  LUN=32   D:MATSHITA DVD-RAM UJ8D1 Revision:L.01
2019-11-10 23:26:02.420:   BurnSupport: 1 record device(s) available
2019-11-10 23:26:02.420:   BurnSupport: D: MATSHITA DVD-RAM UJ8D1 Rev. L.01
2019-11-10 23:26:02.420:   ------------ done ----------------
2019-11-10 23:26:02.576:   setting no speed limit
2019-11-10 23:26:06.982:   !!! DBK error in CBurnDevSupport::SetMode(): 21 - no device !!!
2019-11-10 23:26:41.562:   Open Project: Łeba_2019 -- dvd project 2019-11-10
2019-11-10 23:26:41.562:   VideoMode: PAL   Temp Dir: C:\Users\John\Documents\MAGIX\Movie Edit Pro Premium\Disc Images\DVD Image Łeba_2019\
2019-11-10 23:26:41.562:   dll version 6.0.10.31
2019-11-10 23:26:41.562:   PrepareDVDVideoFiles() - Abschätzen des Splitpunktes
2019-11-10 23:26:41.562:   EstimateLayerSplitPoint()...
2019-11-10 23:26:41.562:   Splitpunkt 4271833088 auf Disk mit Größe 1265664000
2019-11-10 23:26:41.562:   Title an Stelle 0, Länge 131072, Typ 0
2019-11-10 23:26:41.562:   Title an Stelle 131072, Länge 131072, Typ 0
2019-11-10 23:26:41.562:   Title an Stelle 262144, Länge 1265401856, Typ 1
2019-11-10 23:26:41.562:   ... Split möglich nach aktuellem Title, -> Abbruch
2019-11-10 23:26:41.562:   Step 1 of 5, Encoding movie 1 ...
2019-11-10 23:27:05.222:   Step 1 done
2019-11-10 23:27:05.222:   ERROR: PrepareDVDVideoFiles() failed with errNo 11 - user cancelled
2019-11-10 23:27:05.222:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!

johnebaker wrote on 11/11/2019, 8:54 AM

@dpewit

Hi Darek

From the logs

E r r o r :   8 4 F a i l e d   t o   o p e n   f i l e   i n   < m d a C o u n t F i l e P a c k s > :   C : \ U s e r s \ J o h n \ D o c u m e n t s \ M A G I X \ M o v i e   E d i t   P r o  
 
 E r r o r :   8 4 F a i l e d   t o   o p e n   f i l e   i n   < m d a G e t M o v i e I n f o > :   C : \ U s e r s \ J o h n \ D o c u m e n t s \ M A G I X \ M o v i e   E d i t   P r o   P
 
 2019-11-10 20:19:29.094:   
MDA reports error -2080370764 - Error 4020: read file from source failed

That is an error I have never seen before, however a quick search would suggest that the disc that is in the DVD drive, is bad or cannot be read properly or is the wrong or unsupported type.

If you are creating an ISO file a disc does not have to be present in the DVD drive, perhaps @ralftaro may have a solution.

In the last burn:

ERROR: PrepareDVDVideoFiles() failed with errNo 11 - user cancelled
2019-11-10 23:27:05.222:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!

The burn was cancelled - was this deliberate?

HTH

John EB

Last changed by johnebaker on 11/11/2019, 9:13 AM, changed a total of 4 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2020, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

ralftaro wrote on 11/15/2019, 10:01 AM

Hey there,

Sorry, but I can't make any reliable statement as to the problem cause either. My recommendation to @dpewit would be to raise a support ticket and troubleshoot this in detail with our video support experts:

http://support.magix.net

Unfortunately, some of the DVD authoring logs above are somewhat contradictory, and I'm not sure they all document the same issue ("user cancelled?") I do remember that, many product generations ago (and possibly still now), you were able to provoke similar encoding error codes by fiddling with the DVD menu structure in Photostory (e.g. by taking out project items again by unticking the entry that was generated for each single image in the project in the DVD menu structure). Just in general, things having gone haywire in the DVD menu structure could be a source of encoding problems. If this might apply to you, and you have customised the menu, you might want to try repotting your movie(s) into a fresh project again. You can do this e.g. by exporting a movie (*.MVD) file for each movie in your project (which will likely just be one) via the "File" menu => "Manage project" sub menu => "Export movie file" sub menu => "MAGIX movie file (*.mvd)" option.

Once this is done, start with a completely fresh project, import the MVD file via the same "Import movie file" option again, do little or no DVD menu customising, and try to author the disc again.

Good luck!