Important: MAGIX is reachable over Christmas and New Year!

MAGIX_Redaktion wrote on 12/21/2021, 9:04 AM

Dear community,

The year is slowly coming to an end. This means that we - the MAGIX Team - are saying goodbye for the moment. But that doesn't mean we're leaving you alone. Our voluntary forum moderators will be available to help and advise you over Christmas and New Year.

You can also reach out to our customer service and technical support on working days in this time period - except for Christmas Eve and New Year's Eve. Here you find all relevant contact information:

You can reach our customer service as usual by e-mail at Our technical support can be reached through our web form (

Even if not everything went perfectly right in the beginning, there were lots of great moments we could share with you. Therefore we would like to thank you for your loyalty, your numerous feedback - both positive and negative. We are looking forward to an exciting year 2022!

We wish you a Merry Christmas with lots of love and health, and a Happy New Year!

Best wishes


CubeAce wrote on 12/21/2021, 11:55 AM


Seasonal greetings to you and the crew for trying so hard to get things sorted and thank you for another update.

The update says basic functionality for loading of Vegas Movie studio projects. Is that also for MEP as well as MS?

Also can you be more specific about what now imports from a Vegas project that didn't before ?

Thank you.


Last changed by CubeAce on 12/21/2021, 11:59 AM, changed a total of 2 times.


Windows 10 Enterprise. Version 22H2 OS build 19045.4412 Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 555.99. - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MEP Premium and VPX (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver

VXP 14, MEP 2022, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Pro.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

sasiuk wrote on 12/23/2021, 10:28 AM


Also can you be more specific about what now imports from a Vegas project that didn't before ?

No change since Movie Studio 18 ( or in Movie Studio 2022 (




johnebaker wrote on 12/25/2021, 12:52 PM


Hi Ray

MEP 2022 can import Movie Studio files in their basic form ie edits only.

You can find the option under the usual File, Open and as shown below

John EB

Last changed by johnebaker on 12/25/2021, 12:53 PM, changed a total of 1 times.

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Kurt_s21 wrote on 1/5/2022, 7:41 AM

I have been unable to login to your servers for weeks... will this ever be fixed?

emmrecs wrote on 1/5/2022, 8:13 AM


Welcome to the Magix user to user forums so not a contact for any Magix staff, sorry.

Why not post to the area of the forum corresponding to whichever Magix product you have, rather than to this announcement thread? Give full details of your computer, of the version of Magix software you have and of any error message(s) you receive when you try to log in.

For the great majority of users, me included, logging in to the Magix servers is very rarely a problem so it may be that something, e.g. your Firewall or Antivirus (especially if you use Windows Defender) may be blocking the connection.

Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam