Independence Pro Premium Suite failed to download

csf wrote on 6/11/2026, 6:52 PM

Two months ago I reported my issue to MAGIX Customer Service, but I never got a response.

 

The rundown:

I bought Independence Pro Premium Suite on 13.04.26 via the Producer Planet website, paid the full money for it, but every time I went to download the ZIP file, the download would fail 15% into the download (about 0.6/4 GB). The ZIP file would "finish" downloading except it's only a 9 byte file that says "Forbidden" when opened in a hex editor. I tried multiple times on different browsers and got the same result. I have hit the download limit, with nothing downloaded. Needless to say I was frustrated that I spent $300 only for this to happen

Comments

johnebaker wrote on 6/12/2026, 4:22 AM

@csf

Hi

Have you checked your Antivirus software is not blocking the download?

Which AV are you using?

John EB
Forum Moderator

 

VPX 17, Video deluxe 2026, and earlier versions MEP 2015 and 2016, Music Maker Premium 2026.

PC - running Windows 11 25H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 25H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

csf wrote on 6/12/2026, 5:14 AM

@csf

Hi

Have you checked your Antivirus software is not blocking the download?

Which AV are you using?

John EB
Forum Moderator

 

only Windows Defender for now. No way for me to check if disabling it works when I've hit the download limit, though.

SP. wrote on 6/12/2026, 5:34 AM

@csf Try these links:

Sampler (Windows)

https://dl03.magix.net/independence_softwaresuite_32_dlm.exe

Sampler (Mac)

https://dl03.magix.net/independence_softwaresuite_32_dlm.pkg

Premium library (Windows):

https://dl03.magix.net/independence_prolibrary_dlm.exe

Premium library (Mac)

https://dl03.magix.net/independence_prolibrary_dlm.zip