craig-d wrote on 11/24/2022, 5:51 AM

hi @David-Drysdale....welcome to the forums. this is most likely an error which means that you need to enable an older version of Microsoft .Net framework to your computer. You can check this by going to your windows file explorer and clicking Control Panel > Programs and Features > Turn Windows features On or Off, then make sure that the box labeled '.NET Framework 3.5 (includes .NET 2.0 and 3.0) is checked, and then restart your computer.  This should fix the problem.