Peter-Sweeney wrote on 4/23/2020, 5:26 PM
After downloading the latest internet version of MAGIX Movie Edit Pro Plus the interface screen is blank and does not look familiar. The familiar start up dialogue box does appear but unable to load existing projects from D drive or initiate a new one. The usual interface options not displayed just a blank black screen. Some old clips did import from D drive but were inactive. Windows ten.
Waiting a reply
Hi.
The startup screen should look similar to this.
If it doesn't could you post a screen grab of what yours looks like.
Looking at when you joined I don't know if older projects will load or not.
Maybe one of the others users with more experience of the older program can answer that for you.
Ray.
Welcome to the Magix forums.
Waiting a reply
Your first post to this thread is recorded as being made at 10:23 AM (UK time) on May 24, 2020. The above quote is recorded as being posted at exactly the same time. Do you really seriously expect that someone will reply instantly?? (I do note your first post is, apparently, quoting from an earlier post, but to which forum was that post made? Certainly not this one!)
So, can you first read this post and tell us a lot more about your computer etc., as detailed in that post.
Then, from where exactly did you download this latest internet version? Presumably you then chose to run the installer? Were there any problems when doing this, any error messages?
As @CubeAce has requested, please post a screenshot of your workscreen.
One final, important point: these are user to user forums, NOT Magix Support, so the length of time it tales to receive ANY reply depends upon when other users are visiting the forum AND whether they consider they have any potentially helpful ideas to offer.
Jeff
Forum Moderator