I've been a user of Acid for many years now, but I really am beginning to lose patience with both the product and the company 'Magix'.
For a start I am pretty upset that I had to pay anything for my upgrade from Acid Pro 8 to Acid Pro 9. Acid Pro 8 was so bad, it never ran properly, crashed at least once literally every session I used it and crashed so badly one time and lost all connections to my VST instruments that I effectively lost over six month's work overnight.
Acid Pro 8 was a disaster for me, so to have pay for an upgrade to Acid Pro 9 within less than two years seemed like a complete con. Unfortunately however, I really had no choice as Acid Pro 8 just did not work.
Now I have Acid Pro 9 which at least seems vaguely stable - I mean, it doesn't crash every session. However, apart from that there seems to be very little difference from Acid Pro 8, this version should never have been a paid for upgrade. What a con.
I also have some other issues with this version:
Where is the 'Vita lead synth' VST instrument? I don't seem to have this VSTi - it didn't seem to come with my upgrade copy of Acid Pro 9
What and where is 'analog synths 2'? All I have is 'analog synths' and that is exactly the same as the previous version.
Your website says 'ACID Pro 9 comes with a huge range of fresh loops' - where are these loops please?
What is zynaptiq® STEM MAKER and how do I access it? Is this only a feature of Acid Pro next and not Acid Pro 9?
Why has Acid Pro 9 installed a version of Melodyne that I cannot use? It asks for an activation code that I do not have. Is this yet another feature that only appears in Acid Pro next?
Why have you created Acid Pro Next? Why not put those features into Acid Pro 9? Are you trying phase out Acid Pro users and just concentrating on Acid Pro Next?
Sadly I am also very disappointed with the level of customer service from Magix, which has got consistently worse since Acid passed from the hands of Sony to where we are now. I doubt very much I'll get a useful answer to my questions above from anyone who actually works for Magix...