Comments

SP. wrote on 5/4/2022, 9:09 AM

@Ollyy You can try to reset the program settings under the File > Settings menu. If you cannot get there before it is crashing try to reset the program settings by deleting the MusicMaker.ini file in the folder C:\Users\YourUserName\AppData\Roaming\MAGIX\mm30. Maybe this will help.

Crashing problems can be caused by graphics or audio drivers. Please check, that your graphics and audio drivers are up to date. If you upgraded from Windows 10 to Windows 11 please make sure that all your drivers are officially Windows 11 compatible. Be also sure, that your computer satisfies the minimum system requirements.

Try different audio drivers in the Music Maker program settings. Try Direct Sound or WASAPI or ASIO and test which driver crashes the most. You will only get live audio monitoring if you use an ASIO driver. If you want that feature and have to use the ASIO driver Magix Low Latency and it crashes often I would suggest you install another ASIO driver or get an external USB audio interface with its own ASIO driver. If you don't want to buy an external audio interface you can try to download the free demo version of FL Studio which also comes with the FL Studio ASIO driver. Install the demo and driver and select this driver inside the Music Maker program settings.

Ollyy wrote on 5/4/2022, 9:20 AM

I tried going into the folder but i dont know what to delete?

SP. wrote on 5/4/2022, 9:33 AM

@Ollyy It is likely the "MusicMaker" text file. You cannot see the "ini" file externsion because it is not enabled. Click the View tab in File Explorer. Click the box next to File name extensions to see file extensions.

Ollyy wrote on 5/4/2022, 10:18 AM

Thank you so much!
I tried deleting the file and I was able to update the program to a newer patch without it crashing as well

Works swell! Thank you :)

Daniel-Hoff wrote on 8/5/2022, 10:52 AM

Hello! I'm running into the freezing / extreme slowdown issue and I think I've exhausted what I know. Sorry in advance for very lengthy, I hope this isn't excessive background, I want to give comprehensive info in case anyone recognized a possibility! :)

I've run versions from 2016 or 2017 up to 2021 with no issues, on older hardware. Nothing special, didn't even know to use ASIO drivers let alone tune latency. This was on a Win7/64, then a Win10/64 system, both clean builds. The Win10/64 system is an ASUS Z-370A-Prime with an i7-8800K (6-core / 12-thread at about 4.2GHz, water cooled, stays very cool, 32GB of G.Skill DDR4-3200 RAM at about 3.8GHz).

Immediately on upgrade to MM 2022 64-bit, everything froze. You could see it pegging out and stalling in Task Manager. I worked with that with minor changes from the week it came out until 2023 came out last month. Built a newer, even more powerful Windows 11/64 PC, ASUS Z590-E with Intel Core i7-11700K / 8-core / 12-thread at around 4.8GHZ, even better water cooling, same memory specs:

https://ark.intel.com/content/www/us/en/ark/products/212047/intel-core-i711700k-processor-16m-cache-up-to-5-00-ghz.html

Bought and installed 2023 on the new box, which is so fast it's practically sentient. MM still took minutes to load, adding a track could take 10-15 minutes. A little faster because of the even more overkill hardware, but nowhere near usable. Weird! Found more suggestions here!

The video card for the last two builds has been a Gigabyte GeForce 1070Ti, pulls frame rates in the 100s-200s with everything on in fairly modern games. It has the latest WHQL drivers from late June 2022, BUT - that is something I hadn't considered before - I now run 2x 4K monitors instead of 2x 2K, so I tried dropping one down for it from 3840 x 2160 to 1920 x 1080 (opening on that screen). It had some minor impact, but only shaving something down from 10min to 8min which should take a second or two... Idk what else I might be able to tweak?

I tried deleting the MusicMaker.ini file, and that got a little bit of improvement. DL'd the latest patch and installed. Still super super slow.

I tried different audio drivers, including the Realtek ASIO for the onboard audio - meh. Switching to any ASIO made an improvement (Magix Low Latency 2016, Music Maker ASIO, or Realtek ASIO). Found that 1024 (around 18-20ms?) was a good 'enough' point for latency and to get straight playing okay.

Most current state: You can play a project, but it will take 10 seconds for the green vertical chase bar to even start, editing is pretty much a non-starter. Delays of 20-30sec minimum trying to insert a section.

Any ideas are greatly appreciated :^)

Thanks!

- Daniel
 

SP. wrote on 8/5/2022, 11:25 AM

@Daniel-Hoff This is very likely a driver issue. For example, I cannot get Kontakt to run on my system if I use the newest Nvidia GeForce drivers. It just freezes. I have to use older drivers. Took me about two weeks to find this out. Even the Native Instruments support wasn't able to find this cause and they scanned my system (also a complete new install like your systems).

So I would suggest you try different drivers for your hardware, especially different graphics driver versions.

Daniel-Hoff wrote on 8/5/2022, 3:38 PM

@Daniel-Hoff This is very likely a driver issue. For example, I cannot get Kontakt to run on my system if I use the newest Nvidia GeForce drivers. It just freezes. I have to use older drivers. Took me about two weeks to find this out. Even the Native Instruments support wasn't able to find this cause and they scanned my system (also a complete new install like your systems).

So I would suggest you try different drivers for your hardware, especially different graphics driver versions.

It makes sense because I had all those revs 2018-2021 work great on the Win10/64 - Core i7-8800 hardware... but somewhere in there, when I wasn't sequencing a lot, there are two changes which were most likely to overlap. Moving from a an EVGA GeForce GTX-9800 VC to the Gigabyte GeForce 1070Ti, and installing Music Maker 2022.

Thanks for a good idea to try, I'll see if I can find some legacy drivers on Gigabyte's or Nvidia's site. Since this isn't even primary gaming rig, maybe the on-chip Intel video would do.

Dan

johnebaker wrote on 8/6/2022, 2:43 AM

@Daniel-Hoff

Hi

. . . . Since this isn't even primary gaming rig, . . .

Assuming you do no gaming or have a game(s) which does not require a high spec GPU:

. . . . the on-chip Intel video would do. . . .

This would require you to plug the monitor into the onboard graphics output to activate the UHD 630 integrated GPU.

If you have dual monitors then the main monitor should be plugged into the onboard graphics output - this is the way I have my PC setup running.

HTH

John EB
Forum Moderator

Last changed by johnebaker on 8/6/2022, 2:45 AM, changed a total of 1 times.

VPX 14, MEP Premium 2022, and earlier versions 2015 and 2016, Music Maker Premium 2022.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom, Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.