Lack of sound

Craig-Belmore wrote on 8/29/2019, 7:07 AM

Hi, I have the free version of MusicMaker and downloaded several free soundpools in addition to purchasing the country soundpool. Now the country one works fine but the others although they are there within the soundpool block, when I try to use them, they say that MM cannot read the file and no sound is coming from them. Is this an issue or were the free ones time limited and now they wont work? Thanks Craig


ralftaro wrote on 9/6/2019, 7:50 AM

Hi Craig,

Sorry to hear about this issue. The title is somewhat misleading, but I understand the real problem here is with the access to or reading of those particular loops, not a general audio driver/output from the program, which would be a very different problem category. It would be interesting to have an exact quote or screenshot of the error message you're getting. Also, the exact code version of Music Maker you're running might be of interest. (You can get this from the "About..." dialog, which you can access via the "Help" menu.) Feel free to contact MAGIX support directly about this, including all relevant information:

This will put us in a better position to review your account and have all relevant infos regarding those missing soundpools at our fingertips. Thanks!