Comments

emmrecs wrote on 12/18/2020, 3:30 AM

@Marvin-Pitney

Welcome to the Magix user to user forums.

First, your version of MEP is at least one update behind. Assuming your Update Service is still current you should update to the latest build, 20.0.1.73.

Then, can you please read this post and give us ALL the details about your computer listed there? Thank you.

I will assume that you are handling some sort of 3d video files, since you mention left and right video channels. Is that correct? What is the source of those files?

If they are 3d I am not sure whether anyone else who posts here regularly is also working in 3d, so able to at least offer advice.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

CubeAce wrote on 12/18/2020, 5:59 AM

@Marvin-Pitney @emmrecs

Hi Marvin.

Every time a new version of a program comes out it often becomes more demanding of the systems it runs on due to the additional capabilities of the program.

In this instance I think this is what is happening and the delay between left and right channels is the hardware having a hard time keeping up. There may be no cure for this, but it should not effect the resulting export if you do not try to alter the footage in production to account for the discrepancy.

The reason Jeff has asked for you to put all the details of your problem and the complete machine specs into your signature is to check all of this.

At this point my reply is pure conjecture but I'm betting your machine specs are now getting close to minimum requirements compared to the system requirements for the older versions of Movie Edit Pro.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Marvin-Pitney wrote on 12/18/2020, 9:55 AM

I updated to the latest version 20.0.1.73. Still have the same problem. My computer has Intel(R) Core(TM) i7-4600M CPU @ 2.90GHz processor. 64bit

CubeAce wrote on 12/18/2020, 10:21 AM

@Marvin-Pitney

Hi Marvin.

If this page is correct on your CPU specs, then your system is not coping the the demands of the new program that require the system specs I've posted into the image below, so I'm afraid I stand by my original analysis.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 12/18/2020, 11:04 AM

@Marvin-Pitney, @CubeAce

Hi Ray

. . . .  your CPU specs, then your system is not coping the the demands of the new program . . . .

With the i7-4700M processor this must be a laptop - my laptop has the i5 version of this processor and same iGPU - the HD4600, and it does run MEP 2021 (and VPX12) reasonably well - there are limitations of course - resolutions up to FullHD (1920 x 1080) is OK, however 2.7K, or higher, video is not practical - you can but it is painfully slow.

Proxy files are a must, as is turning on the blue lightning icon on the preview monitor.

Exporting MP4/AVCHD up to Full HD does use hardware acceleration - the HD4600 drivers must be up to date - NVENC and exporting at 4K resolution or higher does not.

We need the information on the source file(s), are they:

  • from a 3D camera that produces 2 separate video streams - make and model
     
  • from a dual camera setup, with inter-ocular spacing, running at the same time

Any additional information would help.

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Marvin-Pitney wrote on 12/18/2020, 12:04 PM

I am using a Sony 3D Camera with two video lenses. Model HDR TD10. I also use a Sony DEV-3 and Sony DEV-5, so the files come from a single source. I am using 3 different computers running different versions of Magix. I just processed a video on a slow i3 computer, it took a long time, but no sync problems with left and right channels. I ran a video from the Sony TD10 camera on my other computer with i7 processor using 2019 Magix and had no problems with left and right sync.

CubeAce wrote on 12/18/2020, 1:02 PM

@Marvin-Pitney

Hi Marvin.

The benefits of promised faster render times or smoother playback on newer programs only comes if the program can be matched to the system specs required for that version. I can only assume the programs you are having less problems with are better matched to the hardware they reside on.

So these are my personal thoughts.

In my opinion, if a program is doing its job for a product I am using, then it is best left using that program as there is little to be gained by updating unless you need a specific improvement or capability. Sometimes upgrades are forced upon us when we buy new recording equipment the old software does not support, or when an operating system is no longer supported. With the latter, and if working with intensive workload applications, it is normal to also have to upgrade the physical components as well. Also with new operating systems older programs often can no longer work and again an upgrade is forced upon a user. In that instance it is often better to keep the old operating system to keep the programs working but best not used to connect to the internet for general use.

Ray.

 

Last changed by CubeAce on 12/18/2020, 1:02 PM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 12/18/2020, 5:27 PM

@Marvin-Pitney

Hi

. . . . Sony 3D Camera with two video lenses. Model HDR TD10. I also use a Sony DEV-3 and Sony DEV-5, . . . .

I have not seen one of those cameras (TDR10) in a long while.

If the video files are imported as a pair and are one above the other on the timeline then you should be able to use the frame offset option in the Stereo 3D Alignment dialog to correct the discrepancy.

HTH

John EB

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.