I have Magix Movie Edit Pro Premium version 20.0.1.65 (UDP3) UG code 8453 KA1. The left and right video channels are 2 to 3 frames off. I have used the same raw files on the older version of Magix and they are in perfect alignment.
First, your version of MEP is at least one update behind. Assuming your Update Service is still current you should update to the latest build, 20.0.1.73.
Then, can you please read this post and give us ALL the details about your computer listed there? Thank you.
I will assume that you are handling some sort of 3d video files, since you mention left and right video channels. Is that correct? What is the source of those files?
If they are 3d I am not sure whether anyone else who posts here regularly is also working in 3d, so able to at least offer advice.
Every time a new version of a program comes out it often becomes more demanding of the systems it runs on due to the additional capabilities of the program.
In this instance I think this is what is happening and the delay between left and right channels is the hardware having a hard time keeping up. There may be no cure for this, but it should not effect the resulting export if you do not try to alter the footage in production to account for the discrepancy.
The reason Jeff has asked for you to put all the details of your problem and the complete machine specs into your signature is to check all of this.
At this point my reply is pure conjecture but I'm betting your machine specs are now getting close to minimum requirements compared to the system requirements for the older versions of Movie Edit Pro.
If this page is correct on your CPU specs, then your system is not coping the the demands of the new program that require the system specs I've posted into the image below, so I'm afraid I stand by my original analysis.
. . . . your CPU specs, then your system is not coping the the demands of the new program . . . .
With the i7-4700M processor this must be a laptop - my laptop has the i5 version of this processor and same iGPU - the HD4600, and it does run MEP 2021 (and VPX12) reasonably well - there are limitations of course - resolutions up to FullHD (1920 x 1080) is OK, however 2.7K, or higher, video is not practical - you can but it is painfully slow.
Proxy files are a must, as is turning on the blue lightning icon on the preview monitor.
Exporting MP4/AVCHD up to Full HD does use hardware acceleration - the HD4600 drivers must be up to date - NVENC and exporting at 4K resolution or higher does not.
We need the information on the source file(s), are they:
from a 3D camera that produces 2 separate video streams - make and model
from a dual camera setup, with inter-ocular spacing, running at the same time
I am using a Sony 3D Camera with two video lenses. Model HDR TD10. I also use a Sony DEV-3 and Sony DEV-5, so the files come from a single source. I am using 3 different computers running different versions of Magix. I just processed a video on a slow i3 computer, it took a long time, but no sync problems with left and right channels. I ran a video from the Sony TD10 camera on my other computer with i7 processor using 2019 Magix and had no problems with left and right sync.
The benefits of promised faster render times or smoother playback on newer programs only comes if the program can be matched to the system specs required for that version. I can only assume the programs you are having less problems with are better matched to the hardware they reside on.
So these are my personal thoughts.
In my opinion, if a program is doing its job for a product I am using, then it is best left using that program as there is little to be gained by updating unless you need a specific improvement or capability. Sometimes upgrades are forced upon us when we buy new recording equipment the old software does not support, or when an operating system is no longer supported. With the latter, and if working with intensive workload applications, it is normal to also have to upgrade the physical components as well. Also with new operating systems older programs often can no longer work and again an upgrade is forced upon a user. In that instance it is often better to keep the old operating system to keep the programs working but best not used to connect to the internet for general use.
. . . . Sony 3D Camera with two video lenses. Model HDR TD10. I also use a Sony DEV-3 and Sony DEV-5, . . . .
I have not seen one of those cameras (TDR10) in a long while.
If the video files are imported as a pair and are one above the other on the timeline then you should be able to use the frame offset option in the Stereo 3D Alignment dialog to correct the discrepancy.