I have two usbs from magix. The "black one", and the "white and red one". I have one software from magix. "MAGIX Video easy Rescue Your Videotapes!"
There is nothing about my computer is bad. I have a intel-i7-4790k, geforce gtx 1090, 16gb ram and a really strong powersupply. So no worries about that.
I have installed every driver needed. The ones the comes on the dvd. I even tried finding drivers online to see if that was the problem.
When using the black usb I get a super glitchy video when trying to record it in MAGIX Video easy Rescue Your Videotapes!. Nothing works. It cant see anything but glitchy weird effects on the screen, audio is not working either.
But when I use the white and red one it works perfectly fine but there is no audio.
Why dont I get any audio? I have tried so many things. This was supposed to be a birthday present for my dad and now I have been struggling with this for over 2 weeks and used 100£ on this already. Please help if you have any clue what so ever.
I am so smart that I started doing this now and not 1 week before his birthday. Thank you so much for your time and help.