Comments

johnebaker wrote on 10/4/2014, 4:29 PM

Hi

Which MAC device are you running this on?

There have been issues with Superdrives and MACs where the drive has not been recognised correctly b the OS - check the MAC forums as this is a hardware / OS specific issue

John

Last changed by johnebaker on 10/4/2014, 4:29 PM, changed a total of 1 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 3 x 2Tb internal HDD + 60Gb internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

hazzyprid wrote on 10/5/2014, 3:11 AM

I appreciate your quick reply - thank you.

I am using Macbook Pro.

The system recognises the drive perfectly, and I have used it to read and write many discs without the slightest problem......but it will not burn a disc from Magix. Magix does not recognise that a disc is present. I have tried several brands of discs, to be sure that the problem did not lie there.

The Mac + Superdrive issues on the Mac page do not correspond with my plight. As far as I can see they describe situations where the drive does not function properly in a global way. My problem is exclusively related to Magix.

Therefore I would appreciate your help looking into this, as I know it has affected other Magix users.

In fact I have even tried using a generic external drive, and this is also recognised by the system but fails to be seen by Magix.

I have had Magix Audio software for many years on various PCs, and have been a loyal user and buyer. Right now that love affair is threatened!

Your help, please?

Harry

 

 

 

  

hazzyprid wrote on 10/10/2014, 5:33 PM

johnebaker

Please be kind enough to respond.......

 

johnebaker wrote on 10/11/2014, 3:21 AM

Hi

I would suggest contacting Magix support regarding this issue - they may have a fix for it.

John

Last changed by johnebaker on 10/11/2014, 3:21 AM, changed a total of 1 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 3 x 2Tb internal HDD + 60Gb internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.