Comments

johnebaker wrote on 10/4/2014, 4:29 PM

Hi

Which MAC device are you running this on?

There have been issues with Superdrives and MACs where the drive has not been recognised correctly b the OS - check the MAC forums as this is a hardware / OS specific issue

John

Last changed by johnebaker on 10/4/2014, 4:29 PM, changed a total of 1 times.

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

hazzyprid wrote on 10/5/2014, 3:11 AM

I appreciate your quick reply - thank you.

I am using Macbook Pro.

The system recognises the drive perfectly, and I have used it to read and write many discs without the slightest problem......but it will not burn a disc from Magix. Magix does not recognise that a disc is present. I have tried several brands of discs, to be sure that the problem did not lie there.

The Mac + Superdrive issues on the Mac page do not correspond with my plight. As far as I can see they describe situations where the drive does not function properly in a global way. My problem is exclusively related to Magix.

Therefore I would appreciate your help looking into this, as I know it has affected other Magix users.

In fact I have even tried using a generic external drive, and this is also recognised by the system but fails to be seen by Magix.

I have had Magix Audio software for many years on various PCs, and have been a loyal user and buyer. Right now that love affair is threatened!

Your help, please?

Harry

 

 

 

  

hazzyprid wrote on 10/10/2014, 5:33 PM

johnebaker

Please be kind enough to respond.......

 

johnebaker wrote on 10/11/2014, 3:21 AM

Hi

I would suggest contacting Magix support regarding this issue - they may have a fix for it.

John

Last changed by johnebaker on 10/11/2014, 3:21 AM, changed a total of 1 times.

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.