Comments

johnebaker wrote on 10/4/2014, 4:29 PM

Hi

Which MAC device are you running this on?

There have been issues with Superdrives and MACs where the drive has not been recognised correctly b the OS - check the MAC forums as this is a hardware / OS specific issue

John

Last changed by johnebaker on 10/4/2014, 4:29 PM, changed a total of 1 times.

VPX 14, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2023.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

hazzyprid wrote on 10/5/2014, 3:11 AM

I appreciate your quick reply - thank you.

I am using Macbook Pro.

The system recognises the drive perfectly, and I have used it to read and write many discs without the slightest problem......but it will not burn a disc from Magix. Magix does not recognise that a disc is present. I have tried several brands of discs, to be sure that the problem did not lie there.

The Mac + Superdrive issues on the Mac page do not correspond with my plight. As far as I can see they describe situations where the drive does not function properly in a global way. My problem is exclusively related to Magix.

Therefore I would appreciate your help looking into this, as I know it has affected other Magix users.

In fact I have even tried using a generic external drive, and this is also recognised by the system but fails to be seen by Magix.

I have had Magix Audio software for many years on various PCs, and have been a loyal user and buyer. Right now that love affair is threatened!

Your help, please?

Harry

 

 

 

  

hazzyprid wrote on 10/10/2014, 5:33 PM

johnebaker

Please be kind enough to respond.......

 

johnebaker wrote on 10/11/2014, 3:21 AM

Hi

I would suggest contacting Magix support regarding this issue - they may have a fix for it.

John

Last changed by johnebaker on 10/11/2014, 3:21 AM, changed a total of 1 times.

VPX 14, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2023.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.