I upgraded from SMS 2022 to SMS 2023, (2) I downloaded the Magix Audio Remote app which is now supposed to work with SMS 2023, but I have been unable to get it to work at all. The app cannot “see” my SMS 2023 on my PC. My system information: Windows 10 Pro 64-bit ; Memory: 8192MB RAM; Available OS Memory: 8104MB RAM; Version - Magix Samplitude Music Studio Ink.
I am using Android version 10. The app should certainly work with Magix Samplitude Music Studio 2023, since it is advertised with the purchase / upgrade as one of the main things that are new with the 2023 version!
Regarding the Chrome Remote Desktop app, are you saying that this might work with SMS 2023? And / or with Android version 10?
The Magix Audio Remote app (2015) on Android 11, works with Music Maker 2023 on Windows 11.
There is no setup, nor do I have any Firewall issues with it - all firewall features of Windows Defender are on.. The only factor which is a must is that both the App and computer must be on the same wifi network. AFAICS it does not work over Bluetooth
. . . . The app cannot “see” my SMS 2023 on my PC. . . . .
On mine it does not see Music Maker, only the computer it is connected to.
It doesn't work for me, running Android 12 under Win 10. It seems the app doesn't even see my computer, pressing the "Connect to MAGIX program" produces nothing!
I note you say that both the App and the computer must be on the same wifi network. My desktop is connected via Ethernet, rather than wireless; could that be the reason for non-function? The phone is connected to the same router as the desktop.
Windows Defender is not the issue - it is off because I use the Kaspersky firewall
Just for absolute accuracy: Windows Defender is never fully "off" since it is required by Windows in order to allow Windows Updates to be installed. I understand what you are saying - I run a third-party firewall and AV - but Defender itself cannot be totally disabled, by design.
I think you may well need to create a Support ticket (follow the Support link at the top of any forum page, always choosing the option on each page to Ask Support whenever it is offered, often at the foot of a page) though I suspect the age of the app may well mean that support is not able to offer much assistance. Certainly, when I installed it on my phone, with Android 12, I immediately saw a message that it was designed for an older version and to check whether there was an update, which there wasn't!
. . . . My desktop is connected via Ethernet, rather than wireless; could that be the reason for non-function? . . . .
No - my PC is connected via Ethernet, the phone and laptop by wifi to the router - the type of connection to the network makes no difference.
PC and Laptop are using different antivirus programs, Windows Security (Defender) and Avast respectively with default Firewall settings, Music Maker is allowed through both Private and Public - this should be detected and set by default.
. . . . I immediately saw a message that it was designed for an older version and to check whether there was an update, which there wasn't! . . .
I got that message too, clicked OK and the app just worked connecting both to my PC and laptop - in the previous screen capture my PC was not on.
All functions are available using the app with Music Maker.
Hi again everybody. Just for the sake of completeness, these are an extract from my interactions with the Magix Support Team:
SUPPORT: …..in the context of Samplitude Music Studio, you will need to enable the functionality for the support of Audio Remote on the end of the DAW…. You will find this option as a switch in the Samplitude Music Studio start dialogue…. ME: …….. I did manage to enable the functionality for the support of Audio Remote in Magix Samplitude Music Studio 2023 (MSMS 2023), ….. this made no difference and the Magix Audio Remote app was totally unable to connect to my PC. A Forum member suggested … I …. use the Chrome Remote Desktop app …. I was able to connect my phone to my computer and I was able to use the MSMS 2023 transport to play, record, rewind, etc. This is a far from perfect solution, however, because the full computer screen shows on the phone screen, so the image is very small and it is difficult to quickly and accurately find and activate the MSMS 2023 transport buttons with the tiny mouse pointer. ….. I do therefore still hope that we can find a way to make the Magix Audio Remote app work, between my phone and my PC. I await your suggestions. SUPPORT: …I'm afraid …. I'm not able to add any other comments or troubleshooting here. The problem doesn't appear to be reproducible on our end. …this topic may receive some additional development attention again in the future, but since the Audio Remote app and the associated workflows with SMS and Music Maker have very low development priority at the moment, this is more of a long shot.
@Barry.garage17 In my android version of Chrome Remote Desktop I can switch between mouse cursor mode and touchscreen mode.
Swipe down from the top of the screen to show the Chrome Remote Desktop menu.
Mouse cursor mode moves the mouse cursor by moving your finger on the touchscreen.
Touchscreen mode removes the mouse cursor and then you can click everywhere on the screen just by touching it. This is faster if you just want to click on record, play, stop etc. But you can click more easily on something you didn't want to click, especially when the screen is zoom out and everything is tiny.
You can also bring up a keyboard to type something, in case you need it.
On my phone the keyboard sometimes is only shown in reduced telephone numbers only mode, like in this screenshot.
I then need to turn the device by 90 degrees. The keyboard then changes to this mobile phone style.
I need to turn it by 90 degrees again. Then it will show in the normal computer keyboard mode.