Magix center log-in problem

Cloudglow wrote on 12/12/2022, 3:20 AM

Please remove the ridiculous image clicking "mini-game" from the log-in screen. That doesn't belong to log-in screen, I need to click images to gain access to my account? Really? That's extremely unpolite to use customers to do the work, when they just want to log in. When people are logging in, they surely don't wanna be free labor, if those images need keywords/tags, it's just ridiculous to use people in Internet to do their (whoever they might be) job.

In my case, I have impaired vision and can't see what's in most of the pictures, so often I need to spend a lot of time just to get past the image clicking part or I can't log-in at all, just to access my account.

Sure yes there is audio mini-game too yippee! Well someone better start paying me if I'm gonna do their job to improve some program which is used for speech to text or similar.

We're not all that stupid. Please remove the "mini-game", it doesn't belong in any log-in screens, you know it, I know it. So for God's sake!

Comments

emmrecs wrote on 12/12/2022, 9:02 AM

@Cloudglow

Please remember these are user to user forums so no-one from Magix is going to see your request, sorry!

I assume you are referring to the reCaptcha requirement for logging into your Magix account? if so, I think there is very little chance that this will be removed since it is a standard method of ensuring that automated bots cannot log into the server. As you say, there is an audio alternative. Why is this not acceptable to you? Personally, I do not consider either the image or the audio to be a "game", but rather a method of ensuring that accounts are kept safe from any form of hacking. Certainly, I want to feel my data on the Magix server is protected as much as it can be.

You could email infoservice@magix.net to explain to customer services why this is a problem for you but, as I said, I see little chance that this will be changed.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

Cloudglow wrote on 12/12/2022, 1:05 PM

"...it is a standard method of ensuring that automated bots cannot log into the server...."

Yea.. that's the official version..

emmrecs wrote on 12/12/2022, 1:16 PM

@Cloudglow

And the unoffocial version is what?

Just for absolute clarity, although a forum moderator I am not a Magix employee and nor do I peddle any sort of "official" line! I write what I believe.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

SP. wrote on 12/12/2022, 1:31 PM

Some years ago somebody built a robot that can beat the "I'm not a robot" captcha. Yes, Recaptcha also analyses your mouse movement, so the robot needed to move the mouse cursor in a human-like way.

It can be circumvented by advanced bots easily, but Google uses it to train their Street View and AI algorithms. It would maybe be a better idea to just block each failed login for some minutes and inform the account owner via e-mail about a failed login attempt.

Cloudglow wrote on 12/12/2022, 3:50 PM

@emmrecs

I wasn't accusing you on anything, you misunderstood that one.