I have a annual subscription that I cancelled not too long ago as I no longer use it. It was renewed today!
I saw that you have to cancel before 1 month but only read that when I cancelled it. I cancelled it about 2-3 weeks ago.
I requested a refund as I will not be using the service and if not I will chargeback the money. The response was simply we are unable to refund. That is it.
I have purchased many soundpools and upgraded my Magix Music Maker and now you are going to throw away a paying customer over forcing a subscription service onto someone.
I am posting this to warn others of the poor customer service and as I have not used this service and requested it is cancelled with a refund within 24 hours and I am being denied. I am contacting my bank and Magix can go **** itself.
Bad language removed by Moderator.