Any time I attempt to export my movies Magix shuts down 4-5 minutes into the process. My device specs Ram 8gb, 2.59Ghz, 1tb. What can be done to resolve this frustrating issue.
Hi Lar.
Your specs really are not telling us much. Please look at this thread for what we need.
Having said that, from what little you have said my guess would be your machine is overheating and tripping out.
Ray.
Greetings,
I concur with Ray. It's tricky to give a constructive answer especially as you don't even say whether you're using a laptop or desktop PC but let's assume you have a desktop machine.
Dust is a killer, remember what happened to Pompeii?
To keep themselves cool PCs suck air in and blow air out. My machine is not in a dusty or dirty room but if I don't take the sides and front off the case at least once a year and clean it out (gently obviously) my machine overheats and decides to shut itself down when under stress such as encoding or working out my bank balance.
I may be wrong but the front of most PCs is usually just a push fit. Try pulling it off and see what it looks like inside.
Of course if you're using a laptop then that's a diffent game altogether.
AndyW
@LAR You need to confirm or isolate/discount overheating of either the box (unlikely) or the CPU.
Install a CPU temperature monitoring program. Your Motherboard maker will probably have one for your board.
I use Realtemp, but it hasn't been updated for a few years.
This https://openhardwaremonitor.org/ may be worth a look.
In my experience, not having as much money as @me_again, any overheating issues I have are normally with the CPU cooler fins getting clogged, not that the CPU is working too hard. Giving them a good cleanout does wonders for the CPU temperatures. To get to the CPU, you'll need to pull off the side of your case (assuming a Desktop).
I've never actually had a rendering shutdown and before I cleaned my fins, I'd have CPU temps hovering around 90-95°C for hours during rendering. Rugged old Intel i5! 😲 That said, I've put in a liquid cooling system and they now don't go above 55°C even at 100% CPU.
I would have thought that these days, CPUs will throttle themselves to prevent overheating and therefore system failure. I'm a bit sus on MEP crashing by itself due to overheating if Windows itself keep going OK.
Banking jokes aside 😆 if you have added any peripherals that have loaded the power supply close to it's operating limit such as on a prebuilt machine where power supplies can be put in that are close to just about coping with the system requirements, or is getting old, then any sustained CPU use could also cause a temporary thermal cut-out or spike in the power supply that could trip a program.
Also ram usage sometimes creeps up during exporting and may cause a problem that normally you would not see on lower ram loads, or a sector of the programs project may have caused a problem or overload. So there are a lot of alternatives that could possibly go wrong and the more specifications you can give, and the more details of what is going on when the crash occurs (if it seems to be in the same place each time), the better.
Ray.
Hi
Assuming this is a laptop or a NUC in addition to the CPU potential for overheating - RAM overheating could also be an issue causing a crash, however we really need the full specification information from @LAR
Alwyn
I do believe Andy @me_again signature refers to the album I Started Out with Nothin and I Still Got Most of It Left by Seasick Steve
John EB
Update : MEP 2021 export issue
I have experienced the issue with both my PC and Laptop. Thes Specs for my PC that far exceeds the sytem requirements.
Desktop : Processor Intel corei7-3770 CPU@ 3.40 GHZ, RAM= 12gb
Display Adapter: AMD Radeon HD 7570
Hard drive storage SSD 1tb
Laptop; Procecessor Intel core7 3.49GHZ, RAM=8gb, storage 1tb
OS: Windows 10 Home vs 20H2
During the export process I have never used more that 50% of the CPU on either device. No overheating occuring at all. I have owned several versions of Magix (most recet MEP 2016) and have never had this issue before.
The only periphals I have connected are external drives, Monitors, and Mouse
Hi LAR.
I suspect you may have to turn off any hardware acceleration used within MEP 2021, at least in your desktop as I think your Intel GPU is no longer supported in the current version of MEP.
As you have only given the core clock speed of your laptop and not the processor model I can't judge.
Minimum required specs to fully run MEP 2021.
Ray.
Hi
. . . . Thes Specs for my PC that far exceeds the sytem requirements. . . .
Unfortunately not - the desktop PC is below what is required in both the processor and graphics card requirements of MEP 2021., the laptop may meet the minimum specs depending on the exact processor
What is the full laptop processor number and does it have a Nvidia or AMD graphics chipset?
Are you exporting to external USB hard drive on both the PC and laptop?
What are the source video format and resolution and which export preset are you selecting?
Do you know the movie time at which the crash occurs? If not try exporting again, on both PC and laptop and watch the Export dialog movie time values - see image below - this will tell you at which point on the movie the problem occurs,. Then look at that time on the timeline to see what is there and what effects have been applied.
John EB