hi in my account in the tab for the unlimited loops it says acquired yet i have no access to the loops,i did at one point have access to it but i missed a payment then changed cards I did reactivate it tho but i still don't have access to it and it tells me to get the unlimited loops again but i can't because I already have it, but no loops, I've tried to logout from the store and app many times, clean and rescan many times but without result. PLEASE HELP!!!