Donald-King wrote on 8/6/2023, 10:19 AM

There's a problem with your web interface for this product I purchased. I purchased it today and cannot find where to download the update 2023. The login registration is for the 2020 version and the entry for the serial no. has more spaces than the serial no. given to me when I purchased the software a few minutes ago. I think there is a later version, i.e. 2023 vs. 2020. Here's my serial no. Removed by Moderator. but the activation screen has 5 spaces for 2020 and no 2023??????

Thanks, Donald G. King, Sr.



PATIENT-X wrote on 8/6/2023, 11:44 AM


Hello welcome

This is an open public user to user forum and not Magix personnel.

Please contact for further assistance.

you can also create a Support Ticket, by clicking the Support link at the top of any forum page. Read carefully on each of the following pages and always choose option to Ask Support.

If your not happy with software you can uninstall and request a refund.


Forum Moderator

Last changed by PATIENT-X on 8/6/2023, 11:52 AM, changed a total of 1 times.

Friedrich Nietzsche: "Without music, life would be a mistake."

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