Magix premium 2020

alexandravalentina42. wrote on 3/27/2020, 5:38 PM

I bought Magix Music Maker 2020 premium one year ago and now I'm trying to insert a vst plugin and it doesn't work. I've read some similar problems and I think I didn't use a code that I should. I think my version is not premium and I don't find the code in my emails (I deleted my emails recently) what should I do?

Comments

browj2 wrote on 3/27/2020, 6:06 PM

@alexandravalentina42.

Always keep your activation codes somewhere safe. You can try logging in to your user account on the Magix.com site, going to My Products and you'll probably find your activation code there, assuming that you registered.

Once you enter your activation code, some stuff will be automatically installed, the rest will be under the Download button that will show up at the upper right of the screen. Make sure that you are logged in to the Store. Download and install everything. For some items, it is a 2-step process.

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903

alexandravalentina42. wrote on 3/27/2020, 6:20 PM

First, I think I need something else. It says something about a serial number and I don't have that

emmrecs wrote on 3/28/2020, 5:19 AM

@alexandravalentina42.

It says something about a serial number and I don't have that

That is the activation code that @browj2 wrote about. It will be available in your Magix account, as John said.

HTH

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

alexandravalentina42. wrote on 3/29/2020, 12:34 AM

It says i have no registered products

emmrecs wrote on 3/29/2020, 3:55 AM

@alexandravalentina42.

It says i have no registered products

So it appears you didn't register your purchase when you first bought the program. In which case the only suggestion I can make is to use this link and contact the Sales team and explain your problem. They may well ask for detailed confirmation of your original purchase.

Also, in the present coronavirus situation throughout Europe, any reply may take quite some time to arrive!

HTH

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D