Magix software splits my video into 2 seperate files when I export!!!

Apollo89x wrote on 10/1/2018, 10:38 PM

Hopefully someonecan help me with this issue, as its extremely bizzare plus annoying!

I have a single video file (approx 12minutes length, in wmv format).
I upload it into Magix, adjust the coloration & brightness, then select to 'export to device'.

But yet for some strange bizzare reason Magix is only capable of exporting the 1st 10:30minutes of the clip as one file, and it then creates a 2nd file for the remaining 1:30minutes of the clip!


I've got no clue why it keeps doing this, but it's done it twice now!
(And given that it takes 4-5hours to save a 1GB video via Magix, well thats 10hours of my time wasted due to this!)


Please can anyone help me with what could be causing this?
As i've used these exact same settings in Magix before with no issue, so I can only guess that there is some new update to their software which is causing their sofware to keep screwing-up like this!!



 

Comments

johnebaker wrote on 10/2/2018, 1:21 PM

@Apollo89x

Hi

. . . . select to 'export to device'. But yet for some strange bizzare reason Magix is only capable of exporting the 1st 10:30minutes of the clip as one file, and it then creates a 2nd file for the remaining 1:30minutes of the clip! . . . .

Bizarre - maybe or maybe not depending on which device you selected to export to. It is possible that the total file size of your export file, for the device, may be too big for the device to handle as a single file.

IMO it is better to use a normal file export rather than a one of the device settings, and for maximum compatibility use the mp4 format unless the device requires a specific video format.

HTH

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Apollo89x wrote on 10/2/2018, 1:33 PM

Hello and thanks for your reply.

I'm not sure why I choose the 'export to device' option rather than the 'save video as' option, but I know there is a reason.
I think when I initially tried to save files as .mp4s there wassome kinda of issue, and so I instead used the export to device option to save all my videos, in mp4 format.

I'm only saving the video to my laptop though (has approx 80GB spare capacity left), so the size shouldn't be an issue at all, as the video is only 1.3gb (12mins length),
and i've previously used magxi to save dozens of these same videos in this exact same way before, so not sure what the issue is with this one now. :/


I have a slightly different version of that same video (my copyright-logoed version, which is 20seconds longer), and so I'm trying to save that one to my laptop now - Hopefully magix wont messup again now.
 

emmrecs wrote on 10/2/2018, 3:29 PM

Just one further thought, following from you wrote and John EB's comments on not using the Export to Device feature:

You say your exported file is 1.3GB in total, but becomes two files, one running for 10:30 and one for 1:30. Taking John's comments "a little further" I would speculate that whichever "device" you chose, MEP believes that it cannot handle individual files larger than c.1GB; hence, the two files being created. A similar situation pertains when you export to DVD; each separate .vob file will be about 1GB.

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Apollo89x wrote on 10/2/2018, 5:16 PM

Ok well extremely annoying Magix still is having this malfunction by which it's incapable of saving any video file bigger than 2GB!!

This never happened for the previous months, only started when I accepted the latest software update yesterday, and so the only explanation is that Magix's MEP software now is limited to saving videos of 2GB size!

However Magix have declined to mention that fact anywhere!


Does anyone know how to roll-back to the previous version of MEP (before they added this latest update)??
As this update clearly is causing the problem!

wongck wrote on 10/2/2018, 5:58 PM

What is the filesystem that you are using for saving that video file?

Casual home video editing just for FUN since MEP 5.5.4.1 (2006??)

  • MEP 17.0.3.177 & unused Vegas Pro 15
  • Win10 2004 i7-4770 3.4GHz, 32GB, 512GB Nvme, 4TB HDD, Nvidia GTX1070 (26.21.14.3160) & an old DVD writer
  • Amateur video equipment: Sony HDR-CX675, JVC GZ-MG330
Apollo89x wrote on 10/2/2018, 11:35 PM

Filesystem?

 

I'm trying to save it into mp4 format,

And my laptop is Windows 7 (NTFS).

wongck wrote on 10/3/2018, 8:17 AM

Yeah, Just see if your selected device has a file system limitation.

I just exported one of my video to a single 4.60 GB (4,940,689,408 bytes) MPG. Guess my MEP version is still working as advertised and not lamed.

Casual home video editing just for FUN since MEP 5.5.4.1 (2006??)

  • MEP 17.0.3.177 & unused Vegas Pro 15
  • Win10 2004 i7-4770 3.4GHz, 32GB, 512GB Nvme, 4TB HDD, Nvidia GTX1070 (26.21.14.3160) & an old DVD writer
  • Amateur video equipment: Sony HDR-CX675, JVC GZ-MG330
Apollo89x wrote on 10/3/2018, 8:49 AM

Yeah, Just see if your selected device has a file system limitation.

 

I'll re-check once I get home, but I know the laptop's hard-drive is NTFS which is able to handle files bigger than 4GB.

 

Plus I've already got videos on the laptop which are over 2.5GB size and they are fine, so the fault must be with MEP.

 

I will email support this evening once I get home, and hopefully they will be as to fix this issue.

 

browj2 wrote on 10/3/2018, 9:08 AM

@Apollo89x

How about you give us a detailed description of what you are doing and screen shots of the parameter screens.

John CB

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB, 12TB, 14TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

Apollo89x wrote on 10/3/2018, 3:03 PM

Hello here is a copy of the details of the video file which I upload into Magix-

General
Complete name                            : C:\Users\Beta\Desktop\4 girl 25fps c4s.wmv
Format                                   : Windows Media
File size                                : 1.18 GiB
Duration                                 : 12 min 2 s
Overall bit rate mode                    : Constant
Overall bit rate                         : 14.0 Mb/s
Maximum Overall bit rate                 : 28.8 Mb/s
Encoded date                             : UTC 2018-10-02 15:22:04.583
MediaFoundationVersion                   : 2.112

Video
ID                                       : 1
Format                                   : VC-1
Format profile                           : Main
Codec ID                                 : WMV3
Codec ID/Info                            : Windows Media Video 9
Codec ID/Hint                            : WMV3
Bit rate mode                            : Constant
Bit rate                                 : 28.6 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Variable
Nominal frame rate                       : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Language                                 : English (United States)

Audio
ID                                       : 2
Format                                   : WMA
Format version                           : Version 2
Codec ID                                 : 161
Codec ID/Info                            : Windows Media Audio
Duration                                 : 12 min 2 s
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Channel(s)                               : 2 channels
Sampling rate                            : 48.0 kHz
Bit depth                                : 16 bits
Stream size                              : 16.5 MiB (1%)
Language                                 : English (United States)

Apollo89x wrote on 10/3/2018, 3:08 PM

Here is a screenshot of the settings I use in Magix-

http://tinypic.com/r/10gl8x1/9


And a screenshot of the setup of my laptop's hard-drive-

http://tinypic.com/r/n63vhj/9

browj2 wrote on 10/3/2018, 4:04 PM

@Apollo89x

Why do you insist on using "Export to device" and not simply "Export Movie," select "Video as mp4," click on "Display all" and select the output format that you want? As was mentioned, this may be causing your problem.

Why are you saving to desktop and not to a folder somewhere?

Please don't use the name of the company, Magix, when you mean a program. We refer to Movie Edit Pro as MEP or better, MEPP (for Plus or Premium), not Magix. Uploading to Magix means nothing to me, except maybe uploading the rendered project to my Magix on-line album, or sending the file to the company. You "import" into MEP or MEPP, you "upload" to Vimeo. Sorry to be pedantic, but it helps make understanding clearer.

John CB

Last changed by browj2 on 10/3/2018, 4:05 PM, changed a total of 1 times.

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB, 12TB, 14TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

Apollo89x wrote on 10/3/2018, 4:12 PM

I will give ''Export Movie'' a go tonight and see if that works.

Not sure why it'd make any difference, as the settings will be the same, but it's worth a shot.

And I save to desktop as standard, then move videos into folders from there.
Could save directly into a folder, although not sure if that'd impact it at all?

Apollo89x wrote on 10/3/2018, 4:46 PM

Ok well i've followed your advice and an currently exporting via the 'save as mp4' option,
rather than the 'export to device' one.
I have set all the settings of bitrate and everything else the same though.

*However I haven't ticked the 'multiplexer streamable' box this time, as i've got now clue what that means, or know if that could be what caused this problem?

I have also created a folder on my desktop (called Magixes) and have selected that as the destination for the video to be saved to.


So hopefully this will now work,
although I still am extremely confused about what is causing this currently; as none of my settings/or laptop seem to be the culprit.
 

wongck wrote on 10/3/2018, 5:59 PM

Yes, it will takes time to understand the settings, much like that space-bar stopping/resume topic previously.

When you export to a device.... for example a DVD player, it may use the lowest possible filesystem for a DVD, which have a max of 2 GB file size, depending on the ISO filesystem version/revision (may be the 1st revision). This ensures that your DVD produced will work on the worst DVD player out available.

While Exporting to a MP4 format, it will not make such assumption of DVD size and provide a single large file.

 

Casual home video editing just for FUN since MEP 5.5.4.1 (2006??)

  • MEP 17.0.3.177 & unused Vegas Pro 15
  • Win10 2004 i7-4770 3.4GHz, 32GB, 512GB Nvme, 4TB HDD, Nvidia GTX1070 (26.21.14.3160) & an old DVD writer
  • Amateur video equipment: Sony HDR-CX675, JVC GZ-MG330
Apollo89x wrote on 10/3/2018, 11:45 PM

When you export to a device.... for example a DVD player, it may use the lowest possible filesystem for a DVD, which have a max of 2 GB file size, depending on the ISO filesystem version/revision (may be the 1st revision). This ensures that your DVD produced will work on the worst DVD player out available.

While Exporting to a MP4 format, it will not make such assumption of DVD size and provide a single large file.

 

Ahh thankyou mate, your explanation like that makes perfect sense. :)

 

I guess for some reason MEP was incorrectly assuming that my device wouldn't be able to handle an MP4 larger than 2GB, and so was slicing the file into smaller chunks.

 

I'm delighted to announce that using the 'save as mp4' tab has worked though. :)

Apollo89x wrote on 10/3/2018, 11:48 PM

@Apollo89x

Why do you insist on using "Export to device" and not simply "Export Movie," select "Video as mp4," click on "Display all" and select the output format that you want? As was mentioned, this may be causing your problem.

 

Happy to announce that using this 'save to mp4' tab seems to of worked.

 

I will check the video once I'm back home from work tonight, but the file is a single mp4 file of 2.2gb, and 26k bitrate, so all seems to be fine with it.

browj2 wrote on 10/4/2018, 9:14 AM

Hi,

Glad to hear it.

I exported a file using MEP Premium 2019 v. 18.0.1.209, to mp4 using my normal parameters, those under File, Export Movie, Export as MPEG-4 and clicking on the Display all button and the dropdown menu, as shown below:

The resulting file was 3.557 GB; no split file. I don't play with the parameters as I assume that Magix has optimized these. So far, the results have always been good.

John CB

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB, 12TB, 14TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos