SP. wrote on 10/20/2020, 3:48 AM

You registered the software under a wrong e-mail address? Did you also created your user account with this wrong e-mail address?

You can login in your user account on Use the wrong e-mail and your password for login. Then you can change your 'user data'. Change your wrong e-mail to your correct e-mail. Then go to 'my products' and deregister your software. Then try to register it again on your computer,

If this doesn't work you need to contact Send them your order confirmation and tell them you registered the software to the wrong e-mail address. They should be able to change it for you.