Maxig Video Saver and Windows 8

skahra wrote on 2/4/2013, 12:21 AM

Hello

I have a new laptop with Windows 8. Now the USB-drivers of Maxig Video Saver can´t be installed. There will appear a notice: the sertificate of the signer is not valid or it doesn´t existe.

There was not the problem with my xp-laptop.

Is there any update-files of USB-drivers for Windows 8?

 

 

 

Comments

gandjcarr wrote on 2/4/2013, 5:07 AM

Hi,

Which product do you actually have.  In your question you mention Video Saver, and in "your question refers to" you mention Video Easy.  Also what version of the product do you have. 

The reason I ask is because the specifications for Video Easy 4

located here: http://www.magix.com/no/video-saver/detail/system-requirements/

say it is compatible with  Windows 7 (32-bit and 64-bit), Vista (32-bit and 64-bit), and Windows XP (32-bit) but not Windows 8

Most versions of Video Easy appear to be compatible with windows 8 if you look at the windows 8 compatibility center here: 

http://www.microsoft.com/en-ca/windows/compatibility/win8/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=win8&Locale=en-ca&TextSearch=magix%2Bvideo%2Beasy&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14

George

skahra wrote on 2/4/2013, 1:08 PM

Hi George

Thanks for your answer and the link. My product is Maxig Video Saver, sorry. Unfortunally I didn´t check the compatibility of the Video Saver and Windows 8. Perhaps there will be un update-files for the usb-drivers someday.

I will be waiting for it.

Silja

johnebaker wrote on 2/4/2013, 4:58 PM

Hi

There are updates for the Magix supplied USB video capture drivers available here -

http://support2.magix.com/customer/en/download/tools - you need to select the correct one for the video dongle you have and whether they will work with Window 8 I do not know.

If you have a different manufacturers USB device then you need to look on their website to see if WIndows 8 drivers are available.

John

 

Last changed by johnebaker on 2/4/2013, 4:58 PM, changed a total of 1 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 3 x 2Tb internal HDD + 60Gb internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

skahra wrote on 2/10/2013, 11:36 PM

Hello, my problem didn´t solve. I tried to install those updated drivers, but there wil be always the message "The certificate of the signature is not valid" . So Magix doesn´t support Win8.

Silja

johnebaker wrote on 2/11/2013, 12:45 PM

Hi

You can not bypass this error - it is from the windows installer not Magix.

Hit your Windows key and then type in “Windows Features” select Turn Windows features on or off. This dialog should appear

Check that you have Windows Identity Foundation (WIF) 3.5 turned on - if not turn it on and click OK.

HTH

John

Last changed by johnebaker on 2/11/2013, 12:45 PM, changed a total of 1 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 3 x 2Tb internal HDD + 60Gb internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

gofer wrote on 9/1/2013, 11:30 AM

Magix told me my current Video Saver was no longer useable and that I would have to buy the latest version. Other companies where I have purchased software valid up to Windows7 have given me a link to upgrade to Windows8, but not so Magix. That's what I call a rip-off.

What sort of company is it that turns away potential customers?

gandjcarr wrote on 9/1/2013, 12:08 PM

@gofer,

How long do you expect a software company to support an old version of a product that worked on an old windows operating system?  Should they rewrite code for Windows 1.x, Windows 2.x, Windows 3.x, Windows NT, Windows 95, Windows NT, Windows 98, Windows 2000, Windows ME, Windows XP, Windows Vista, Windows 7, Windows RT, and Windows 8.  If you were a shareholder of a company, how far back would you want your software products to be compatible?  1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, or 2013. 

Magix has many of their products that are windows 8 compatible dating back to Windows XP  2003  ripp-off, I think not, name me one video editing program that is Windows 8 compatible back to 2003 with a free update,  and I am talking about the big players, such as Adobe, Corel, Pinnacle, Avid, etc.  You will not find one.

A software company could guarantee you a free upgrade path to any new OS version that Microsoft chooses to implement, but what do you think the inital cost of that guarantee would be?  Probably 10 times what you paid for the program in the first place.

You  clearly have no clue on how the software business works.

George

ps, I do not work for Magix, no one here does.  I am a professional video editor, and comments such as "ripp-off" simply annoy me when the person writing the comment had no clue of what they are talking about.  Magix Video Saver 2.0 came out in 2009, Version 1.0 a year earlier, how far back do you think it should go?

gofer wrote on 9/1/2013, 12:52 PM

Of course, you are quite right George, but then again I don't profess to be a genius in the world of data. I purchased the product in 2010 when I used Windows7, and like other products would have expected it to last a bit longer than 2,5 years. I purchased a new digital camera in the UK last year only to find that when I went over to Windows8 two months ago, the software that followed with the camera was not compatible. I sent an e-mail to the company concerned and they returned on the spot with a link for updating from Windows7 to Windows8. Now that's what I call good customer service.

I'm not the sort of person who has to have all the latest Apps, in the data world I'm happy just as long as things function. No I'm not familiar with how the software business works, but if 2,5 years is not accepted as within a reasonable time to send out a link with an upgrade, then yes I think it's a rip-off.

As a point of interest, I've worked thru data for the last 30 years or so, starting with a Commodore 64 and going the grades thru to todays Windows8, so you might understand I'm not exactly a new beginner in the field.

johnebaker wrote on 9/1/2013, 5:38 PM

Hi

@gofer . . . . I purchased a new digital camera in the UK last year only to find that when I went over to Windows8 two months ago, the software that followed with the camera was not compatible. I sent an e-mail to the company concerned and they returned on the spot with a link for updating from Windows7 to Windows8.  . . . 

Thats what I call an acceptable request for the lifepan of the product - cameras have a lifespan of about 5 years so software upgrades should be available for that period of time.

Software has an average lifespan (ie support window) of only 1 - 2 years.

. . . . I purchased the product in 2010 when I used Windows7 . . . . 

Which version of the product did you buy? 

John

Last changed by johnebaker on 9/1/2013, 5:39 PM, changed a total of 2 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 3 x 2Tb internal HDD + 60Gb internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

gofer wrote on 9/2/2013, 12:17 AM

The box says version 2.0. Don't think it'll be of any more use to me, is there a market for used Magix Video Savers on e-Bay, LOL. There's absolutely nothing wrong with the equipment.

Like most of todays electronics I think it's a terrible waste. I grew up in an age where we used everything to the max and then more by repairing, not use and throw away after a short period of time. But such is the world of modern technollogy. 

gofer wrote on 9/3/2013, 2:10 PM

The only solution is to buy the latest version, which I assume is available? 

A local chain store here is still selling the 2.0 version. I've approached them and informed that this version will not work on Windows8, however the store says it will not reveal that to potential customers since they do not specify which version they sell. So a customer could in fact buy the 2.0 version unknowingly that it will not work on Windows8.

That is definitely a rip-off no matter what one says about software duration.