Have setup everything correctly. Also am using win 7 computer in which it works perfectly. Anyone else having this type of problem?
My win 10 graphics card is an Nvidia Geforce GT 710 and in win 7 comp it is a Quadro 4000.
Thanks in advance!
Hello and thank you for the quick reply!
Am using Video Pro X 16.0.2.322 Freshly installed Win 10, not an upgrade. I recall that on my Win7 machine Video Pro X is the same version.
When attempting to view measurements on source screen, it is black. Not even able to go to settings tab of measuring instruments. Am able to see the other options on source screen, same view as program screen, comparing with program screen etc.
A bummer as measurements are extremely useful!
Jukka M
Yes the setup matches the requirements.
JM
Yes apparently so.
My computers, win 7 and win 10 are next to one another. I cannot use the win 7 online any longer. It is also a more powerful computer than the 10 one. I have used the 7 version successfully for all of my previous graphics needs. Photoshop CS6/Lightroom being my main uses. Videos are a new area for me. Am filming drone footage as well as digital camera videos/stills for a rather large ongoing project
Have been very satisfied with the win 7 machine and will continue to use it for the aforementioned. It would have been quite nice to do more editing with my only online W10 machine for my posts going on the web.
There is a bit of bother in not having the measuring instruments, but I guess I will have to make do in using two machines for my more demanding projects that are going to be posted online..
Thank you for your replies!
Jukka
Hi
Not even able to go to settings tab of measuring instruments.
Do you mean the hamburger dropdown at the top left of the source monitor is not there, or it drops down with other selections but nothing to do with the instruments like Vectorscope or All instuments?
Check that you do not have "Use DX9 only" selected in the "Program Settings > Display Tab > Preview in the arranger" box as this disables the Instuments which need DX11. On that point check that the Direct X installed on the PC is up to date also.
Have you tried setting the Program Settings to Defaults in the "File Menu >Program Settings"?
Do a hard "Restart" of your PC (ie not just a shut down and start up).
Peter
Thank you! Will check these when I am at my computer. Have the newest version of Direct X, 12 something.
The hamburger drops down, shows instruments, vectorscope, setup etc. One can click any of these, but the screen of source screen only stays black. Frustrating.
Because VPX works fine on my older adjacent computer, not connected to net, am hesitant to buy upgrade.
Jukka
Still having problems.. My setup is as should be according to requirements. The thing I notice is that on the source screen, I have all of the transport buttons available and working when I try to open one or all of the scopes. Am thinking something is messed up with the install. Tried to re-install the program, but am uncertain how to do this while retaining my licence. Upon trying the install, the installer only wanted to remove the previous version. Became very uncertain as to how I should proceed.
Does anyone have experience with this, and how should I proceed?
Thanks,
Jukka
Hi
. . . . I have all of the transport buttons available and working when I try to open one or all of the scopes. Am thinking something is messed up with the install . . . .
Mine are available too and the scopes work.
Can you give us you computer spec - see this topic for the details required.
John EB
Forum Moderator
Thank you John for your reply!
Have updated my signature as requested.
Don't know if this helps, but as I said, I have the transport buttons available always on the source monitor no matter what I do. They are able to scroll the program monitor even though I have selected one or all of the scopes to be available. The rest of the source screen remains an unflinching black..
The measuring instruments work very well on my Win 7 comp.
Had also yesterday set my win 10 computer for background services priority if that would help. It doesn't. Have also setup my win 7 comp in this way and it works well.
Really am hoping that a solution is found and I am most grateful for the activity of all of you in helping me out with this problem. Am enjoying the program otherwise!
Jukka
Hi
. . . . I have the transport buttons available always on the source monitor no matter what I do. They are able to scroll the program monitor even though I have selected one or all of the scopes to be available.. . .
I do not see the point of this statement - they have always been there.
Do your source monitor setting match these
This is what I see with the above settings
HTH
John EB
Am using Video Pro X 16.0.2.322 Freshly installed Win 10, not an upgrade. I recall that on my Win7 machine Video Pro X is the same version.
Can you please check that they are the same version by looking under Help > About VPX.... in the top menu?
This version was VPX10 I think and there were a lot of bugs and subsequent patches with several of the changes / fixes notes mentioning "Display problems", in fact I am not sure that patch might have been pulled as I can not see it in the list of VPX patches in the News section of this forum.
As scopes rely on DX11 acceleration to function and your video card in that machine is fairly low spec, a long shot might be to try the Quadro card from your other machine in place of the GT710.
Had also yesterday set my win 10 computer for background services priority if that would help. It doesn't. Have also setup my win 7 comp in this way and it works well.
Interesting......this used to be a recommendation for early versions of MEP to make it perform better but I have not seen any mention of it for years. This was in the days when PCs had much lower resources but I am not sure how exactly it was supposed to work better setting CPU scheduling resources to "Background Services", instead of "Programs".
Peter
A big thanks to all for your replies and sorry for the delay in mine.
Am a professional musician and this wknd went by in rehearsing and today had the concert, live stream only of course!
Will try to get to my two computers and check and comment on the things asked and mentioned. I think this will be at the earliest tomorrow.
We have Mother's Day today in Finland. If you have it also, am wishing your family/mother all the best!
Jukka
Hello all!
So, I want to update you on what I have tried.
RAM up to 24 Gb from 8 Gb, Video card up to 2 Gb from 1 Gb.
Still the exact same problem, no scopes. And these are about the same specs as with Win 7 comp.
Have come to the conclusion that this is a Win 10-VPX (ie Magix) compatibility problem unfortunately. It might be fixed by updating to the next version of VPX. I don't see any reason for this other than paying Magix for a newer version of the program that really, absolutely should have worked, ie the scopes, with Win 10! It is in the accepted specs after all!
My main application with computers is music production. Recording, editing, mastering etc. Using basically only Samplitude and lately Independence. Since 2006 have had Music Studio, Samp 10 Pro and 10 Master, X2 Suite, X3 Suite and now on X4 Suite. I bought VPX for an ongoing video project. I hoped that the two programs, Samp and VPX would talk to one another nicely. This they do except for the non-working scopes on this Win 10 machine.
As I said before, my main video editing is on my Win 7 computer. Will only be putting various demos of my project on the net with Win 10 comp. The completed project will be compiled on Win 7 comp.
Would have been nice to completely do some of these (smaller) demos from start to finish on one computer, but it apparently will not occur.
Thank you once again for your activity in trying to help.
Stay safe and have a nice summer!
Jukka
...One more thing!
Have tried the scopes in DaVinci Resolve free. They work just fine. So apparently my computer is quite capable of outputting scopes!
Jukka
Hi
. . . . Have tried the scopes in DaVinci Resolve free. They work just fine. So apparently my computer is quite capable of outputting scopes! . . . .
That unfortunately does not automatically mean VPX should be displaying scopes as well. The scopes are software created within the programs, they are not part of WIndows or any hardware in your computer..
Have you compared the Display options, Video mode settings between the 2 computers - @browj2 did ask you for a screen shot of this tab in the Program settings which you have not provided.
John EB
That unfortunately does automatically mean VPX should be displaying scopes as well.
Don't you mean .....does not automatically mean....?
Peter
Hi Peter
Yes I did - corrected - have been having trouble with Firefox Auto correct have temporarily turned it off!
Thanks
John EB
Hello all!
So, there is a difference in my versions. On win7 it is 17.0. something on win 10 it is 16.0 something as I stated before.
The problem is, that I have installed VPX on the win 10 after I have had it on the win 7 machine for quite sometime. My update service has unfortunately expired.
My question is, shouldn't I be able to update my win 10 version to the same one as on my win 7 machine. I think this is the solution to the scopes problem. If indeed there is a bug in the programming, I really feel I am entitled to an upgrade to the non-buggy version that includes my desired working scopes!
Not seeking the latest and greatest, but merely the one that has all of the desired capability in it that I have already paid for.
Opinions?
Jukka
Hi Jukka.
Yes I would have thought the reloading of your program should have been the same as your last upgraded version.
How did you install the version you had onto the Win 10 machine? Did you do it from your Magix account?
That should show you your registered version.
Once installed did you then ask VP-X to check for updates to the program?
Ray.
With reference to the fact that the version on your Win 10 machine is "older", and following on from what @CubeAce wrote: I'm going to assume that your Win 7 machine originally had version 16 installed and, during the period of your Update Service, it was upgraded to version 17.
Now, when you come to (re)install VPX on your Win 10 machine, because your original installation was version 16, that is what you now have as the only version available to you, because you didn't renew your Update Service when it expired. This is entirely in line with Magix stated policy: any reinstallation occurring after the Update Service has expired will reinstall the version current at the time the program was first purchased.
In your situation I think your only option is to renew your Update Service. Doing that should then enable you to "upgrade/update" both machines to the current latest, 17.0.3.68, under which we know the Measuring Instruments work perfectly.
Jeff