johnebaker wrote on 10/6/2023, 6:55 AM



This is a user to user forum, not Magix Support

You need to contact Magix by email to


John EB
Forum Moderator

VPX 15, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 22H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

SP. wrote on 10/6/2023, 6:56 AM

@Matthew-Robinson You could download and install the free 30 day trial non-subscrption version of your software, if you need to access the software now. The problem is, that the export length might be limited.

Next, please contact sales support at but it will take some days until you get a response.

Matthew-Robinson wrote on 10/6/2023, 6:58 AM

Cheers John, I have sent an email

Matthew-Robinson wrote on 10/6/2023, 7:00 AM

@SP. I did try this but there is a watermark on the render which won't be acceptable, thanks for your help though

SP. wrote on 10/6/2023, 7:06 AM

@Matthew-Robinson Alternatively, buy the full license. It should cost the same as a yearly subscription or even less.