Comments

emmrecs wrote on 8/21/2019, 3:28 AM

@Eric-Jordan

Welcome to the Magix forums.

First, please read this post about the sort of information that will help us to help you!

Second, it might be useful if you were able to post here a screenshot of the actual error message.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

johnebaker wrote on 8/21/2019, 3:29 AM

@Eric-Jordan

Hi

The actual error message, a screenshot for example, would help

John EB

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Eric-Jordan wrote on 8/21/2019, 5:21 PM

Sure thing, here is the error:

RaveyDavey wrote on 8/22/2019, 1:48 AM

The message says There are 8 tracks available. To use more tracks get More Tracks and Formats in the store.

 

johnebaker wrote on 8/22/2019, 3:29 AM

@Eric-Jordan

Hi

Thanks for the screenshot, and @RaveyDavey for the translation.

The error message suggests that, if you are using the Plus or Premium version, you have not installed all the extra content which includes the extra tracks - Store tab, click the gear and select Download all purchased content... This must be done - upgrading to the latest version is in effect a new install.

The free version is limited to 8 tracks only.

HTH

John EB

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Eric-Jordan wrote on 8/22/2019, 7:23 PM

I have purchased MMM 19 and it should let me have unlimited tracks

 

Eric-Jordan wrote on 8/22/2019, 7:36 PM

I have actually purchased the last 4 or 5 versions of MMM

Graham-Hawker wrote on 8/23/2019, 1:03 AM

I have purchased MMM 19 and it should let me have unlimited tracks

 

Purchasing the program is only the first step. After registration you then have to download the content you want from the store. If you don't then all you have is the same version as the free version.