MOVIE EDIT PRO 2022 KEEP FREEZING AFTER INSTALLING A NEW GRAPHIC CARD

choplife wrote on 5/13/2022, 12:02 PM

Good Evening everyone. Please I need help. I just installed a new Graphic Card GeForce GTX 1660 Super 6GB on my PC and Movie Edit Pro 2022 keep freezing. Other programmes are working fine just the Movie Edit keep up crashing and freezing.

Before now I was using the onboard Intel UHD 630 graphic card and was not freezing. is there a specific setting? Should I enable the onboard Intel 630 Graphic card? Should I uninstall and reinstall the movie programme? I click on the update tab to see if there is a new update, the tab is not responding probably no update available now.

These are my computer spec
Windows computer with:
- Windows 10 Home, 64-Bit
- Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
- 32 GB RAM
GeForce GTX 1660 Super 6 GB

 

Comments

Gid wrote on 5/13/2022, 12:09 PM

@choplife Hi, reinstalling a program isn't always a good idea, it can cause problems, check your graphics drivers are up to date, try Geforce experience https://www.nvidia.com/en-gb/geforce/geforce-experience/

There's some setting in the program settings, click Y on the screen.

Last changed by Gid on 5/13/2022, 12:10 PM, changed a total of 1 times.

Magix Movie Edit Pro Premium, from 2004-ish - Latest version,
Vegas Pro 19 (Latest build), HitFilm Pro,  
Boris Continuum, Sapphire, Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, Optics,
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans

I'm 53, I've been a UK joiner for 37yrs, apprentice trained & time served, I make videos about my work & post them on Youtube so that i can share what I've learnt over the yrs,
https://www.youtube.com/c/Gidjoiner

At the moment my filming is done with a Samsung Galaxy S21 Ultra 5G

choplife wrote on 5/13/2022, 12:38 PM

Many thanks I have gone to the Geforce Experience what should I do ?

Gid wrote on 5/13/2022, 1:04 PM

@choplife Have you installed it?

You'll get an app that you can open, at the top is Drivers - Check for updates

Magix Movie Edit Pro Premium, from 2004-ish - Latest version,
Vegas Pro 19 (Latest build), HitFilm Pro,  
Boris Continuum, Sapphire, Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, Optics,
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans

I'm 53, I've been a UK joiner for 37yrs, apprentice trained & time served, I make videos about my work & post them on Youtube so that i can share what I've learnt over the yrs,
https://www.youtube.com/c/Gidjoiner

At the moment my filming is done with a Samsung Galaxy S21 Ultra 5G

choplife wrote on 5/13/2022, 1:16 PM

Thank you I have updated the driver restarted the computer and the Magix Movie Edit seems to be working fine. Should I enable the onboard graphic card? Does it had any effect with regard to fast rendering if both the onboard and the GTX 1660 cards are enable?

Gid wrote on 5/13/2022, 1:48 PM

@choplife Hi, my old machine was an i7-7700 with a 1660 Super GPU, i turned on the onboard graphics & performance increased, but that was a while ago, I now have a more powerful pc with an AMD CPU so i have no onboard graphics, someone else will have to advise you on that, Good that your GPU is working tho 👍

Magix Movie Edit Pro Premium, from 2004-ish - Latest version,
Vegas Pro 19 (Latest build), HitFilm Pro,  
Boris Continuum, Sapphire, Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, Optics,
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans

I'm 53, I've been a UK joiner for 37yrs, apprentice trained & time served, I make videos about my work & post them on Youtube so that i can share what I've learnt over the yrs,
https://www.youtube.com/c/Gidjoiner

At the moment my filming is done with a Samsung Galaxy S21 Ultra 5G

choplife wrote on 5/13/2022, 1:50 PM

Many thanks for your help 👍👍👍

CubeAce wrote on 5/14/2022, 9:36 AM

@choplife

Hi.

If you are running two monitors or have use of a headless ghost then there is no harm in enabling the Intel GPU as well as it will help out a bit more.

There are times when either playing back in the timeline or exporting when you will see the Intel GPU (and the processor) do more processing work than the nvidia card. Even when the vram is being used to its maximum. A lot will depend on the file types in use and the effects used.

It varies a lot from project to project or even clip to clip.

Ray.

Windows 10 Enterprise. Version 21H1 OS build 19044.1645. Direct X 12.1 Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version 30.0.101.1994 with 32GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for C: drive backup 1 x 250GB SamSung Evo 970 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal projects 1 for Library clips/sounds/music/stills./backup of working projects. Total 12TB of four external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia driver version 30.0.15.1215. 1280xCUDA cores Direct X 12.1. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 21.0.2.138 and VPX 18.0.1.95 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

choplife wrote on 5/14/2022, 10:12 AM

Thank bottom line is, is it advisable to enable it? Will it make my rendering and exporting faster if enable along with the Nvidia Card? I used one monitor to edit...

CubeAce wrote on 5/14/2022, 12:21 PM

@choplife

There is no downside to enabling it but whether it speeds up an export or not is solely down to the content and effects used. To run two GPUs on one machine though you will need to fool the Intel GPU into thinking a monitor is connected. That is where a headless ghost is needed. Which type will depend on the motherboard display port type.

I think most of us that have the capability have it enabled.

Ray.

Last changed by CubeAce on 5/14/2022, 12:21 PM, changed a total of 1 times.

Windows 10 Enterprise. Version 21H1 OS build 19044.1645. Direct X 12.1 Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version 30.0.101.1994 with 32GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for C: drive backup 1 x 250GB SamSung Evo 970 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal projects 1 for Library clips/sounds/music/stills./backup of working projects. Total 12TB of four external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia driver version 30.0.15.1215. 1280xCUDA cores Direct X 12.1. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 21.0.2.138 and VPX 18.0.1.95 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

johnebaker wrote on 5/14/2022, 1:56 PM

@choplife

Hi

. . . . . need to fool the Intel GPU into thinking a monitor is connected. That is where a headless ghost is needed . . . .

There are alterntive options depending on whether you have a single or dualmonitors:

Single monitor:- if it has more than one input, eg HDMI and VGA connect the spare to the motherboard video output using the appropriate cable/sockets, you may need to swap the GTX and motherboard cables if the motherboard output is restricted to one type of socket.

Dual monitor:- connect one of the monitors into the motherboard video out and the other to the GTX - this is how I work with my PC.

HTH

John EB

VPX 13, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2022.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom, Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

me_again wrote on 5/14/2022, 5:09 PM

Greetings,

I only have one monitor.

On my new system I connect the monitor to the motherboard Intel socket and let the Nvidia 2060 look after itself.

When encoding with MEP I have the Nvidia set to carry out the import, processing and encoding in settings (in other words do all the work) and both GPUs are used for encoding - admittedly only tested so far for H.264 and HEVC.

When I first had the computer i plugged the monitor into the Nvidia. Using that output, the Intel GPU was not used and the encoding was (unscientifically tested) about 25% slower.

It's almost like the Intel drivers need to be turned on by being plugged in to something whereas the Nvidia drivers fire up anyway.

I suppose that's where the headless ghost comes in but I seem to get away with not needing one for some reason.

AndyW

Last changed by me_again on 5/14/2022, 5:11 PM, changed a total of 1 times.

"To me old age is always fifteen years older than I am."

Aorus Z690 Elite DDR4 Motherboard, 12th Gen Intel(R) Core(TM) i7-12700K, 3600 Mhz, 12 Core(s), 20 Logical Processor(s), Intel(R) UHD Graphics 770, Corsair RM750 PSU, be quiet! Pure Rock 2 cooling, Nvidia GeForce RTX 2060 6144Mb GDDR6, 64Gb DDR4 UDIMM 3600MHz ram, System drive 500Gb 4.0NVMe M,2 SSD, dedicated video/audio drive 2Tb Gen 4 NVMe SSD, 2x Local Fixed Disks (Music etc) USB3 expansion drive 1.5Tb, Audio Onboard ALC1220 Amp-Up, Windows 10 updated as and when, Movie Edit Pro Premium 2022, Photo Manager Deluxe 13.1.1.12

CubeAce wrote on 5/14/2022, 6:31 PM

@me_again

Hi Andy.

Interesting.

As I have always used two monitors I have only once tried a headless ghost for another reason but for some reason only tried plugging both monitors into the nvidia outputs and put the HG into the Intel port. Even that was an unsuccessful experiment for what I was trying to achieve at the time.

I will make a mental note of that. Thanks.

Ray.

Windows 10 Enterprise. Version 21H1 OS build 19044.1645. Direct X 12.1 Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version 30.0.101.1994 with 32GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for C: drive backup 1 x 250GB SamSung Evo 970 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal projects 1 for Library clips/sounds/music/stills./backup of working projects. Total 12TB of four external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia driver version 30.0.15.1215. 1280xCUDA cores Direct X 12.1. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 21.0.2.138 and VPX 18.0.1.95 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

johnebaker wrote on 5/15/2022, 12:27 AM

@me_again

Hi Andy

. . . . On my new system I connect the monitor to the motherboard Intel socket and let the Nvidia 2060 look after itself . . . .

That too works, the Intel iGPU is normally turned off when a 3rd party card is installed, however since Windows 10 the GPU used is controlled by Windows for VPX 12 and MEP 2021 and earlier versions running on Windows 10 that could use a Nvidia or AMD GPU could be scheduled to do so.

With MEP/MS 2022 and VPX 13 the GPU used for Importing, Processing and Exporting adds an extra benefit in that both the iGPU and GPU can be used in tandem. I have found that some effects and Titling appear to use the iGPU or CPU.

John EB

VPX 13, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2022.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom, Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 5/15/2022, 1:46 AM

@me_again @johnebaker @choplife @Gid

I assume that plugging the monitor into the Intel GPU also frees up a little bit of processing power to the nvidia card as well.

Ray.

Last changed by CubeAce on 5/15/2022, 1:46 AM, changed a total of 1 times.

Windows 10 Enterprise. Version 21H1 OS build 19044.1645. Direct X 12.1 Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version 30.0.101.1994 with 32GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for C: drive backup 1 x 250GB SamSung Evo 970 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal projects 1 for Library clips/sounds/music/stills./backup of working projects. Total 12TB of four external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia driver version 30.0.15.1215. 1280xCUDA cores Direct X 12.1. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 21.0.2.138 and VPX 18.0.1.95 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507