MOVIE EDIT PRO 2022 KEEP FREEZING AFTER INSTALLING A NEW GRAPHIC CARD

choplife wrote on 5/13/2022, 12:02 PM

Good Evening everyone. Please I need help. I just installed a new Graphic Card GeForce GTX 1660 Super 6GB on my PC and Movie Edit Pro 2022 keep freezing. Other programmes are working fine just the Movie Edit keep up crashing and freezing.

Before now I was using the onboard Intel UHD 630 graphic card and was not freezing. is there a specific setting? Should I enable the onboard Intel 630 Graphic card? Should I uninstall and reinstall the movie programme? I click on the update tab to see if there is a new update, the tab is not responding probably no update available now.

These are my computer spec
Windows computer with:
- Windows 10 Home, 64-Bit
- Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
- 32 GB RAM
GeForce GTX 1660 Super 6 GB

 

Comments

Former user wrote on 5/13/2022, 12:09 PM

@choplife Hi, reinstalling a program isn't always a good idea, it can cause problems, check your graphics drivers are up to date, try Geforce experience https://www.nvidia.com/en-gb/geforce/geforce-experience/

There's some setting in the program settings, click Y on the screen.

choplife wrote on 5/13/2022, 12:38 PM

Many thanks I have gone to the Geforce Experience what should I do ?

Former user wrote on 5/13/2022, 1:04 PM

@choplife Have you installed it?

You'll get an app that you can open, at the top is Drivers - Check for updates

choplife wrote on 5/13/2022, 1:16 PM

Thank you I have updated the driver restarted the computer and the Magix Movie Edit seems to be working fine. Should I enable the onboard graphic card? Does it had any effect with regard to fast rendering if both the onboard and the GTX 1660 cards are enable?

Former user wrote on 5/13/2022, 1:48 PM

@choplife Hi, my old machine was an i7-7700 with a 1660 Super GPU, i turned on the onboard graphics & performance increased, but that was a while ago, I now have a more powerful pc with an AMD CPU so i have no onboard graphics, someone else will have to advise you on that, Good that your GPU is working tho 👍

choplife wrote on 5/13/2022, 1:50 PM

Many thanks for your help 👍👍👍

CubeAce wrote on 5/14/2022, 9:36 AM

@choplife

Hi.

If you are running two monitors or have use of a headless ghost then there is no harm in enabling the Intel GPU as well as it will help out a bit more.

There are times when either playing back in the timeline or exporting when you will see the Intel GPU (and the processor) do more processing work than the nvidia card. Even when the vram is being used to its maximum. A lot will depend on the file types in use and the effects used.

It varies a lot from project to project or even clip to clip.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

choplife wrote on 5/14/2022, 10:12 AM

Thank bottom line is, is it advisable to enable it? Will it make my rendering and exporting faster if enable along with the Nvidia Card? I used one monitor to edit...

CubeAce wrote on 5/14/2022, 12:21 PM

@choplife

There is no downside to enabling it but whether it speeds up an export or not is solely down to the content and effects used. To run two GPUs on one machine though you will need to fool the Intel GPU into thinking a monitor is connected. That is where a headless ghost is needed. Which type will depend on the motherboard display port type.

I think most of us that have the capability have it enabled.

Ray.

Last changed by CubeAce on 5/14/2022, 12:21 PM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 5/14/2022, 1:56 PM

@choplife

Hi

. . . . . need to fool the Intel GPU into thinking a monitor is connected. That is where a headless ghost is needed . . . .

There are alterntive options depending on whether you have a single or dualmonitors:

Single monitor:- if it has more than one input, eg HDMI and VGA connect the spare to the motherboard video output using the appropriate cable/sockets, you may need to swap the GTX and motherboard cables if the motherboard output is restricted to one type of socket.

Dual monitor:- connect one of the monitors into the motherboard video out and the other to the GTX - this is how I work with my PC.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

me_again wrote on 5/14/2022, 5:09 PM

Greetings,

I only have one monitor.

On my new system I connect the monitor to the motherboard Intel socket and let the Nvidia 2060 look after itself.

When encoding with MEP I have the Nvidia set to carry out the import, processing and encoding in settings (in other words do all the work) and both GPUs are used for encoding - admittedly only tested so far for H.264 and HEVC.

When I first had the computer i plugged the monitor into the Nvidia. Using that output, the Intel GPU was not used and the encoding was (unscientifically tested) about 25% slower.

It's almost like the Intel drivers need to be turned on by being plugged in to something whereas the Nvidia drivers fire up anyway.

I suppose that's where the headless ghost comes in but I seem to get away with not needing one for some reason.

AndyW

Last changed by me_again on 5/14/2022, 5:11 PM, changed a total of 1 times.

"Just when I think I've learned the workrounds of MEP/MS the bounders go and update it"

Aorus Z690 Elite DDR4 Motherboard

12th Gen Intel(R) Core(TM) i7-12700K, 3600 Mhz, 12 Core(s) 20 Logical Processor(s)

64gb (4x16gb sticks) DDR4 3200Mhz

Intel(R) UHD Graphics 770

Gigabyte GeForce RTX 4060 Eagle OC 8Gb DDR6 DLSS3 Windforce

Corsair RM750 PSU, be quiet! Pure Rock 2 cooling

System drive 500Gb 4.0NVMe M,2 SSD, dedicated video/audio drive 2Tb Gen 4 NVMe SSD, 2x 500Gb Local Fixed Disks (Music etc), USB3 expansion drive 5Tb and 2Tb

Audio Onboard ALC1220 Amp-Up, Windows 11 Home updated as and when

Movie Studio 2025 Suite, Photo Manager Deluxe 13

Norton 360

All Drivers updated as they become available.

CubeAce wrote on 5/14/2022, 6:31 PM

@me_again

Hi Andy.

Interesting.

As I have always used two monitors I have only once tried a headless ghost for another reason but for some reason only tried plugging both monitors into the nvidia outputs and put the HG into the Intel port. Even that was an unsuccessful experiment for what I was trying to achieve at the time.

I will make a mental note of that. Thanks.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 5/15/2022, 12:27 AM

@me_again

Hi Andy

. . . . On my new system I connect the monitor to the motherboard Intel socket and let the Nvidia 2060 look after itself . . . .

That too works, the Intel iGPU is normally turned off when a 3rd party card is installed, however since Windows 10 the GPU used is controlled by Windows for VPX 12 and MEP 2021 and earlier versions running on Windows 10 that could use a Nvidia or AMD GPU could be scheduled to do so.

With MEP/MS 2022 and VPX 13 the GPU used for Importing, Processing and Exporting adds an extra benefit in that both the iGPU and GPU can be used in tandem. I have found that some effects and Titling appear to use the iGPU or CPU.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 5/15/2022, 1:46 AM

@me_again @johnebaker @choplife @Former user

I assume that plugging the monitor into the Intel GPU also frees up a little bit of processing power to the nvidia card as well.

Ray.

Last changed by CubeAce on 5/15/2022, 1:46 AM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."