Hi John, this is my specification

Processor:
- Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz
Operating system:
- Microsoft Windows NT 6.2.9200.0 64-bit
Memory:
- Available: 12,573,748 bytes, Free: 8,520,264 bytes
Sound Card:
- NVIDIA High Definition Audio (ok)
- VIA HD Audio(Win 10) (ok)
- NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (ok)
- XSplit  Stream  Audio  Renderer (ok)
Graphics Card:
- NVIDIA GeForce GT 610 1920x1080
Browser:
- Google Chrome (Version: 57.0.2987.133)
- Internet Explorer (Version: 11.00.14393.0 (rs1_release.160715-1616))

the files that I try to import is an AVI files. It's files that I convert from mpeg4 to avi from youtube

cheers
 

Ahmada, have you tried simply opening the mp4 files in MEP rather than converting them first?

avi is a file "container" format, not a specific file type. Depending on which program you are using to convert the mp4 to avi (with all its many variants), the conversion process itself may be making your files unplayable in MEP.

Also, you mention in your original question "windows 10" but the version you list in your specification is Windows 8, not even 8.1. At the least, I think you should update to 8.1.

Jeff

Hi

Thanks for the specifications and file format information.

. . . . It's files that I convert from mpeg4 to avi from youtube. . . .

Can you use MediaInfo to analyse one of the files and post the results from the Tree view in MediaInfo, you will need to export the results File, Export to a text file and copy and paste the contents here.

MEP supports mp4 files directly, without the need for conversion, and those from Youtube do not usually cause any issues.

HTH

John EB

Hi johnbaker,

below is the tree that I paste from the video file. actually when I convert it back to mpeg4 it does works. I use the avi files for my karaoke software as it cannot play the mpeg4 format. My previous version of edit pro 17 plus works on the avi files, and I suppose a newer version should be even better.

cheers

ali

General
Complete name                    : F:\Videos\Avi Convert\Hesty - Klepek Klepek.avi
Format                                  : AVI
Format/Info                           : Audio Video Interleave
File size                                : 62.5 MiB
Duration                                : 3 min 52 s
Overall bit rate                       : 2 255 kb/s
Writing application                 : Lavf54.63.104

Video
ID                                           : 0
Format                                   : AVC
Format/Info                             : Advanced Video Codec
Format profile                          : Main@L3
Format settings, CA                : Yes
Format settings, ReFrames     : 1 frame
Codec ID                                 : H264
Duration                                 : 3 min 52 s
Bit rate                                   : 1 991 kb/s
Width                                    : 856 pixels
Height                                   : 468 pixels
Display aspect ratio               : 1.85:1
Frame rate mode                   : Variable
Frame rate                             : 25.000 FPS
Color space                            : YUV
Chroma subsampling              : 4:2:0
Bit depth                                  : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                   : 0.199
Stream size                             : 55.0 MiB (88%)
Writing library                          : x264 core 129
Encoding settings                    : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x1:0x131 / me=dia / subme=2 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=4 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=abr / mbtree=1 / bitrate=1991 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.41 / aq=1:1.00

Audio
ID                                       : 1
Format                                   : MPEG Audio
Format version                           : Version 1
Format profile                           : Layer 3
Mode                                     : Joint stereo
Mode extension                           : MS Stereo
Codec ID                                 : 55
Codec ID/Hint                            : MP3
Duration                                 : 3 min 52 s
Bit rate mode                            : Constant
Bit rate                                 : 256 kb/s
Channel(s)                               : 2 channels
Sampling rate                            : 44.1 kHz
Compression mode                         : Lossy
Stream size                              : 7.09 MiB (11%)
Alignment                                : Aligned on interleaves
Interleave, duration                     : 26  ms (0.65 video frame)
Writing library                          : LAME3.99.5

Hi again ahmada.

Thanks for posting the MediaInfo details.

On a very quick read of those details two things strike me:

1. Frame size of 856 x 468 is "unusual", to say the least. You need to ensure you set MEP Project settings to those figures.
2. Video frame rate mode is listed as "variable", although apparently 25 fps?

Since MEP can handle the mp4 files, why not open an mp4, edit and then export from MEP in the avi format your karaoke software requires?

BTW, are you running Windows 8 or Windows 10?

Jeff

Hi jeff,

i'm running windows 10.

cheers

ali

Hi ali,

i'm running windows 10.

In which case your system specs you quoted above are wrong or out of date.

However, JohnEB and I have both pointed out that mp4s can be used in MEP without problem so have you tried loading the mp4 into it, editing, then exporting as .avi to suit your karaoke software? If you have tried this process, what was the result? Could your karaoke software read and play it?

Jeff

Hi Jeff,

convert the mp4 to jpeg+avi with magix as it is a smaller file than the avi and try with my karaoke software and it

does work. just wondering why it cant work on other avi? can it be the codec?

I attached my system info to confirm that I'm using windows 10

cheers

ali

Hi ali,

Many thanks for the update and I'm glad you've been able to achieve what you wanted.

can it be the codec?

Yes, quite possibly. Codecs can be many, extremely varied in quality and not always reliable!

You will see I have removed the image you posted. My apologies for this but it included your Windows Product ID which should never be disclosed to other users.

Jeff

Thank you jeff, me being so naïve. just a question, regarding the magix video deluxe plus update, is it the update for the magix edit pro plus 2017? I can remember when I started using the magix software back maybe 10 years ago. it was call magix video deluxe.

cheers

ali

Hi ali,

No worries, we are all learning!

As to updates, if you go to Help>Update online that will quickly check whether there is an update available for your installation.

Happy editing, converting and karaoke!

Jeff

Hi,

just wondering why do my MEP 2017 comes up with "the program stop working" and then restarting again whenever I exit the program after making my project

cheers

ali

Hi again ali.

The answer to your question is quite honestly, no-one knows! You are far from being the first to report this and, as far as I can tell, no-one has discovered the answer. It's actually happened to me, on occasions, without warning. And then, equally suddenly, it stops happening.

Jeff

Hi Jeff

Thank you. you're so fantastic. Responding so quickly. I hope it let me burn into disc when I finished with the project.

thank you again cheers

ali