Movie Edit Pro premium freezing, sound continues

Coldsnap wrote on 2/14/2020, 4:18 PM

I've been having lots of crashes lately (v19.0.2.58), during playback video suddenly stops and the program freezes, but sound continues until the end of the movie. Force closing the program and restarting works fine, until it crashes again after a few minutes. Anyone recognize this behavior, particularly that the sound continues playing?

 

Comments

johnebaker wrote on 2/14/2020, 4:34 PM

@Coldsnap

Hi

In order to help you please provide all the information requested in your previous topic.

John EB

Forum Moderator

 

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Coldsnap wrote on 2/14/2020, 4:47 PM

Here is my system spec:
AMD Ryzen7 2700X (no overclocking)
32 GB ram
Nvidia GTX 1080 (no OC, most recent Studio Driver)
ROG Strix X470F using onboard sound card (Realtek)
Samsung EVO SSD drives
Windows 10 v1809.
Using Movie Edit Pro Premium v19.0.2.58, video footage is 1440p 30 fps.
I have been experiencing random crashes before, but not this frequently.

 

emmrecs wrote on 2/15/2020, 3:55 AM

@Coldsnap

Can you also tell us the exact format of the video files you are using? The mention of 1440 30fps suggests they may be AVCHD. This is a format which can cause problems for video editing programs because they are "compressed" and must be decompressed "on the fly" in order to play smoothly. Have you tried the option of Creating proxy (reduced resolution) files? These are used to smooth the playback in the editor but the full version of the file is used to create the export.

If you're not sure of the file format, the free MediaInfo will give you this information. Then you can post the results of the Text view here.

HTH

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

Coldsnap wrote on 2/15/2020, 5:06 AM

@Coldsnap

Can you also tell us the exact format of the video files you are using? The mention of 1440 30fps suggests they may be AVCHD. This is a format which can cause problems for video editing programs because they are "compressed" and must be decompressed "on the fly" in order to play smoothly. Have you tried the option of Creating proxy (reduced resolution) files? These are used to smooth the playback in the editor but the full version of the file is used to create the export.

If you're not sure of the file format, the free MediaInfo will give you this information. Then you can post the results of the Text view here.

HTH

Jeff

Thanks for the suggestions! I actually did try Creating Proxy files, but I still get random crashes.
Here is the output from MediaInfo:

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 2 frames
Format settings, GOP                     : M=1, N=15
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 9 min 21 s
Bit rate mode                            : Variable
Bit rate                                 : 33.0 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 440 pixels
Display aspect ratio                     : 4:3
Frame rate mode                          : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.398
Stream size                              : 2.16 GiB (99%)
Title                                    : GoPro AVC  
Language                                 : English
Encoded date                             : UTC 2020-02-12 21:58:22
Tagged date                              : UTC 2020-02-12 21:58:22
Color range                              : Full
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 9 min 21 s
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Nominal bit rate                         : 48.0 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 12.7 MiB (1%)
Title                                    : GoPro AAC  
Language                                 : English
Encoded date                             : UTC 2020-02-12 21:58:22
Tagged date                              : UTC 2020-02-12 21:58:22

Other #1
ID                                       : 3
Type                                     : Time code
Format                                   : QuickTime TC
Duration                                 : 9 min 21 s
Bit rate mode                            : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Time code of first frame                 : 22:42:28:09
Time code, striped                       : Yes
Title                                    : GoPro TCD  
Language                                 : English
Encoded date                             : UTC 2020-02-12 21:58:22
Tagged date                              : UTC 2020-02-12 21:58:22

Other #2
Type                                     : meta
Duration                                 : 9 min 21 s
Bit rate mode                            : Variable

Other #3
Type                                     : meta
Bit rate mode                            : Variable
mdhd_Duration                            : 561594

johnebaker wrote on 2/15/2020, 6:30 AM

@Coldsnap

Hi

Thanks for the information.

. . . . during playback video suddenly stops and the program freezes . . . .

The issue you are having is most likely due to the lack of Hardware Acceleration (HWA) that Movie Edit Pro (MEP) uses to ensure smooth preview playback, particularly with video resolutions of 1920x1080 or greater.

The MEP system specs specify:

'Graphics card: Onboard, min. resolution 1280 x 1024, 512 MB VRAM and DirectX 11 support (recommended: Intel Graphics HD 520 for MPEG2/AVC/HEVC)'

As you can see there is no mention of support for NVidia graphics cards, from experience with a RTX 2060 MEP does not use the RTX for HWA of the preview monitor.

The 8 core Ryzen is probably running at 100% CPU usage and is struggling to ensure smooth playback with GoPro video, hence the 'freezing and 'stops' - the processor cannot keep up with the amount of data being processed to produce to achieve smooth playback.

Proxy files are the way to go in this instance. However if these are the 360 deg video files mention in your previous topic then you may still get some pausing during preview playback.

Another aid to smooth playback is to pre-render the sections of the timeline where the freezing occurs - how to do this is in the PDF manual available under Help do note that if you re-edit a pre-rendered section then the re-render will have to be redone.

HTH

John EB


 



 

 

 

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.