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PATIENT-X wrote on 2/26/2021, 11:18 PM

@Vincent-Schicchi

Hello, Welcome

Before anyone can help you.

What is your actual product and version?

 

Last changed by PATIENT-X on 2/26/2021, 11:18 PM, changed a total of 1 times.

 

 

Pc self build by me.

New photo, upgrades.

Upgraded GPU, CPU, CPU cooler, March 2025.

Azza Pyramid 804 case

MSI Meg Unify Z690 motherboard

Intel Core i7-13700K

Thermalright Peerless Assassin 120 digital black CPU cooler.

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce GTX1080ti Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

Lian Li UNI SL120 V2 triple fans

 

 

 

johnebaker wrote on 2/27/2021, 4:38 AM

@Vincent-Schicchi

Hi

Assuming this is Movie Edit Pro 2021 - this is a known issue with some installations - download and re-install the Microsoft Visual C++ 2015, 2017, 2019 Redistributable from here.

Install only the x86 and x64 versions do not  install the ARM version - this should fix the issue.

John EB
Forum Moderator

Last changed by johnebaker on 2/27/2021, 4:39 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Vincent-Schicchi wrote on 2/27/2021, 5:54 PM

Thanks. Don’t know if I’ll have luck. I uninstalled it already. When I reinstalled it When I gave my serial number it says it was incorrect. I contacted them directly about that. My serial number should be good.