Movie Studio Platinum - how to download?

Simona-Krasulov wrote on 8/22/2025, 9:25 AM

Hello,

I am having trouble installing Movie Studio Platinum on my new computer. I downloaded the exe file from My Products and also from the serial number search on your website. However, I purchased Movie Studio Platinum (quite i long ago but it worked till last week when I got new PC), and the exe files are for MAGIX Video deluxe 2026 Plus, which I can install, but after entering the serial number, an error message appears saying that it is not my product. 

Can you help me with what should I do?

Comments

emmrecs wrote on 8/22/2025, 9:46 AM

@Simona-Krasulov

Welcome to the Magix users forums.

First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry.

You need to go to your Magix account, log in, go to My products and find the listing for your version of MS Platinum.

Also, if your version number of MS is 17 or lower, please read this pinned post and follow the advice given there.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Simona-Krasulov wrote on 8/22/2025, 11:05 AM

@Simona-Krasulov

Welcome to the Magix users forums.

First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry.

You need to go to your Magix account, log in, go to My products and find the listing for your version of MS Platinum.

Also, if your version number of MS is 17 or lower, please read this pinned post and follow the advice given there.

Jeff
Forum Moderator

Hello, thank you for your reply. Yes, I did exactly what you advised me to do. I went to the My Products section and downloaded the exe file from there. The file name was Movie Studio Platinum, but MAGIX Video Deluxe 2026 Plus was actually installed, and MAGIX Video Deluxe 2026 Plus was also listed in the file properties description. So my problem is that it gives me the wrong exe file, and I have no idea where to download the correct one.

I downloaded the file from the My Products section and also tried to download it by searching for the serial number on the Magix website. The result was always the same.

johnebaker wrote on 8/22/2025, 11:28 AM

@Simona-Krasulov

Hi

. . . . an error message appears saying that it is not my product . . . .

What is the full error message, a screenshot of the message would help.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

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