MP3 Deluxe 19 error "The Windows Media system could not respond."

Viscorbus wrote on 5/30/2020, 4:12 PM

I am having problems trying to import my large library of wma files into MP3 Deluxe 19. These files can be played in windows media player, which seems to handle the wma codec for MP3 Deluxe? The exact error message is in the title. The bitrate of these files are ~48kbps. Each individual file cannot be played (producing the same error message as in the title. Same message also appears twice in a row on program launch), and importing the entire library (~30 GB) causes instability and crashes frequently. I am running MP3 Deluxe 19 version 19.0.1.48, Windows media player is on version 12.0.18362.657. Windows 10 shows that there are no updates for windows media player currently. Does anyone have any advice or solutions for me? Thank you.

Comments

SP. wrote on 5/30/2020, 6:20 PM

Do you have a computer with Windows 7? Maybe it runs better on an older system.

johnebaker wrote on 5/31/2020, 3:40 AM

@SP.

MP3 Deluxe is compatible with Windows 10.

@Viscorbus

Hi

. . . . MP3 Deluxe 19 version 19.0.1.48, Windows media player is on version 12.0.18362.657. Windows 10 shows that there are no updates for windows media player currently . . . .

Have you tried a full restart the computer - Start menu, Power icon, Restart.

John EB

 

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 3 x 2Tb internal HDD + 60Gb internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Viscorbus wrote on 5/31/2020, 10:44 PM

I do not have anything running windows 7 still to test, and yes, I have tried all permutations and combinations of rebooting, uninstalling, and reinstalling MP3 Deluxe and Windows Media Player.