Mp3 export Crashes every first time

Nickillus wrote on 9/14/2018, 1:45 PM

Working in the latest update version of Music Maker Premium (that is version 2018, updated recently and already patched once), the plethora of major problems continues. There are the already documented midi problems with erratic playback, while you work on a different midi track. MM still freezes or crashes multiple times, without any discernable pattern for what triggers it. Except for the export of mp3.

Each and every time I manage to progress the track I'm working on a little and need to export it as mp3, MM definitely crashes. However once the software is relaunched and the track reloaded (if MM will allow that - more on that next) and so long as I don't do anything else first, I can usually complete overwriting that same mp3 export.

That said a further complication has entered the scene in the form of Music Maker now declaring that it can't open the file, often with a warning that it has more than 8 tracks and I need to go to Magix shop to enable that 'app'. The exact routine varies, but I'm regularly encountering a cocktail of these problems, and having to adapt the order of what I do to get the file open. I am running the full Music Maker Premium, not the free version with that 8 track limitation.

There were a lot of issues around the release of version 2018 relating to this and I'd hoped they'd all been resolved, but obviously there is still an activation related wrinkle in the 2019 release. While I appreciate that Magix are no longer 'developing' Music Maker as such and updates are free for those paid up with the full version, when the 'important update' is as catastrophically unstable as this, it can't help but hurt the relationship between Magix and its user base.

I am a fan still of Magix sound, its instruments and its comparative ease of use (when it works), but these issues are severely trying my resolve to stay that way.

Windows 7 Pro on an i-5 with 32 gig of DDR3 RAM


Myrian_Artist_Girl wrote on 9/14/2018, 4:36 PM

I'm having the same problem too with the 'Major Update'. I too have the paid version of 2018 Premium and I'm using it with Windows 10. In my case, as soon as I updated it, Music Maker was asking for a new Activation Code which didn't make any sense because I was just updating it. Once I got passed that, I found that there was no sound meaning that the ASIO was changed to default as expected. However, it will not allow my ASIO (Creative Blast Z) to be the one used without crashing. As soon as I click on record, it's gone and restarts on it's own. Once that happens, it changes back to the default ASIO (Magix Low Latency 2016). I have already talked to support about it but it seems to be an non-fixable thing at the moment. I can say I never had a problem with Music Maker until the recent update. I hope they find a solution very, very soon.

fan-boy wrote on 9/14/2018, 5:41 PM

I have used Creative x-Fi USB 5.1 sound card . it too has ASIO from Creative Labs , but Creative's ASIO has never worked very good in MM25 2018 . Thus I always use Magix ASIO ( 1 + 2 ) , then inside of Advanced button , and there i select the sound device to use . Creative's ASIO has an issue ? don't know .

Creative's ASIO was not very reliable for me ( I rarely use this Sound Card with MM25 )

most of the time I use on-board Realtek with MM25 . with Magix ASIO , and I manually select Realtek in the Advanced button black box dialogue . works really good .

emmrecs wrote on 9/15/2018, 4:06 AM

@Myrian_Artist_Girl @fan-boy @Nickillus

I'm sorry I can't offer specific suggestions about how you may resolve the problems you're seeing, but the comment from fan-boy that

 Creative's ASIO has an issue

deserves, perhaps, to be highlighted.

I work with various audio editing apps, including Adobe Audition CC, and the consensus amongst fellow-users of these programs is that Creative ASIO is unreliable, buggy and most definitely worth avoiding at all costs. The usual "reason" offered for this is that Creative cards are, fundamentally, targeted at Gamers; their usage in audio-critical apps, like MM, is most definitely not recommended.

Just my opinion, though based on some unwanted experiences and the views of many other audio professionals who are far more qualified than me!


Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

johnebaker wrote on 9/15/2018, 4:15 AM



. . . . it will not allow my ASIO (Creative Blast Z) to be the one used . . . .

Try switching to the WASAPI driver and select the Creative Blast Z in the associated dropdown option if it is there.


John EB


Lateral thinking can get things done!

VPX, MEP Premium, MEP Pro Premium, Video Pro X4, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Nickillus wrote on 9/15/2018, 5:42 AM

Interesting to hear about the problems with Creative sound cards adding to the mix of woes. Thank you for the heads up and information about that, chaps.

I never thought the problems were all down to Magix. Windows updates do always throw spanners in the works as well, as has been mentioned. Just had a wave of those hit, but they arrived after the Music Maker update with its numerous issues. My hope is that they may actually help matters for a change. Yes - I am a ridiculous optimist . . . . .

Myrian_Artist_Girl wrote on 9/15/2018, 10:10 AM



. . . . it will not allow my ASIO (Creative Blast Z) to be the one used . . . .

Try switching to the WASAPI driver and select the Creative Blast Z in the associated dropdown option if it is there.


John EB


For the honor of Grayskull, I HAVE MUSIC!!!!!!! OMG!! Thank you so much for this advice!!! I works. When I was building my computer for gaming and creating music, I was told this was the best sound card and I never had any issues with it. This was the first time I've had any problems and I couldn't for the life me, figure out what was going on.

Again, THANK YOU SO MUCH!!!!! I restarted to see if the settings stayed and it did. Thank all of you for the advice. I can make my songs again! In the meantime, I think I'm going to do a little sound card shopping today that would better serve me in the music department. I can't thank you all enough. You all have a great day! 😊