Hi there, I am hoping you can help me please. I have imported a file to my project but the audio isn't playing from the video on this particular track? The MP4 file was sent to me and plays properly on my computer but not in Magix? Please help.
Welcome to the Magix user to user forums.
First, exactly which version and variant of Movie Edit Pro are you running?
Second, please download and install the free MediaInfo Utility, point it to the file that does not play audio and copy and paste here the results of the Text view.
Jeff
Forum Moderator
Thanks for getting back to me, I really hope you're able to help me solve this issue.
I'm using Magix movie edit pro premium. Copied and pasted Text view of the file below.
General
Complete name : C:\Users\Jamie Stallwood-Dix\Videos\tom beat som.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 46.5 MiB
Duration : 2 min 58 s
Overall bit rate : 2 185 kb/s
Movie name : 2141847225959259
Writing application : Lavf58.20.100
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4
Format settings : CABAC / 5 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 5 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 2 min 57 s
Bit rate : 2 132 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 30.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.034
Stream size : 45.1 MiB (97%)
Writing library : x264 core 157
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x1:0x131 / me=umh / subme=10 / psy=0 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=34 / lookahead_threads=5 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=8 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=60 / keyint_min=31 / scenecut=0 / intra_refresh=0 / rc_lookahead=60 / rc=crf / mbtree=1 / crf=26.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=16200 / vbv_bufsize=32400 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=2:1.00
Codec configuration box : avcC
Audio
ID : 2
Format : AAC LC SBR
Format/Info : Advanced Audio Codec Low Complexity with Spectral Band Replication
Commercial name : HE-AAC
Format settings : NBC
Codec ID : mp4a-40-5
Duration : 2 min 58 s
Duration_LastFrame : -42 ms
Bit rate mode : Constant
Bit rate : 64.0 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 32.0 kHz
Frame rate : 15.625 FPS (2048 SPF)
Compression mode : Lossy
Stream size : 1.36 MiB (3%)
Default : Yes
Alternate group : 1
Hi
. . . . Magix movie edit pro premium . . . .
What is the version number as found under Help, About?
From the MediaInfo data:
The audio bitrate at 64 kb/s is half of what would be considered the norm 128 kb/s for AAC stereo - however this would only reduce the quality of the audio and should not stop it playing in Movie Edit Pro (MEP)
The sample rate at 32.0 kHz is also low - for video the standard is 48 kHz - this should not be enough to stop it playing in MEP.
I would also suspect the audio codec AAC LC SBR that has been used in the video may also be causing an issue.
Looking at the rest of the data this would appear to be either a screen recording or the video has been through a video converter (FFMPEG?) - is this correct?
Added: I have tested MEP with a video file with the same audio bitrate and sample rate and straight AAC LC encoding - no SBR - and it plays, however it sounds like you re listening in a glass bottle.
John EB
Forum Moderator
Version is 20.0.1.80 (UDP3)
That's correct, my friend lost the original file and downloaded the video through a link and extension programme. It's play relatively well when I double click it on my computer, but yes, completely drops the audio when importing onto timeline.
Is there any possible way to enable the audio again in MEP? I really appreciate you guys looking into this.
Thank you.
Can't your friend show you where the file is on the net and you record it using MEP?
At least that way you should have a file you can edit and possibly be a better quality.
Ray.
That's a really good shout, I hadn't thought of doing it that way. I'll give it a go now!
Many thanks.
Hi
With @CubeAce option you have a better chance to get a good sound quality, however do be aware that depending on what you use to screen capture that you do not introduce another issue ie Variable frame rate (VFR) for the video.
The capture software must be set to constant frame rate for the video and should not drop any frames - your computer specification will play a big part in this.
If re-recording is not feasible then try using Handbrake to convert the audio to AAC using these settings:
Video
Audio
HTH
John EB