MS 16 Platinum: Video Preview window toolbar vanished, cant get back!

lingyai wrote on 12/18/2019, 9:14 AM

Hi, 

I demoed, then recently bought Movie Studio 16 Platinum. Unfortunately it is not on your list of choices on the Magix tech support page, perhaps someone can help me here.

For some reason I can no longer see the toolbar in the Video Preview,. and can't figure out how to get it back.

This means I can no longer set the preview quality (draft, Best etc) and cannot view in full screen, because those buttons are on the toolbar.

The help file shows a picture of the preview window with the toolbar showing, and says: "Using the Video Preview window... Right-click anywhere in the window to display a shortcut menu with Video Preview window options." 

The picture shows a shortcut with several options with checkboxes I'd love to check (e.g Show Toolbar). Unfortunately I cannot because right-clicking in the application does NOT show any shortcut menu, nor does it seem to have any other effect at all. 

Here is a screen video showing me right-clicking in various places within the Preview window, to no effect.  
http://somup.com/cqlF2EfgTO

Can you please help me fix this? Not being able to change the preview quality or get into full screen mode are very serious limitations. 

Regards, 

Comments

emmrecs wrote on 12/18/2019, 9:51 AM

@lingyai

Please register at and repost your question to the dedicated Vegas MS forum here.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam