Music maker 2017 and 2018

Megapala wrote on 5/14/2019, 4:01 PM

So i have music maker 2017 premium steam edition and ejoyed it a lot, so i got a cupom for the 2019 premium with new instruments, and so i bought it. The thing is, i CANT get the instruments i had in the 2017 version the 2019 version? How does that works? And if i use the 2017 version it even recognize the instruments but wont let me use it, WHAT should i do?

Comments

emmrecs wrote on 5/15/2019, 3:51 AM

Hi, welcome to the Magix forums.

Since your original version was the Steam edition, I am not sure exactly how this works. For versions purchased direct from Magix the procedure is below; hopefully this also applies to Steam editions.

Do you have a serial number for your 2017 version? If so, open the 2019 version and on the initial splash screen, click on Activate Edition. On the screen that then opens you have a box named "Activation of older programs", enter the serial number for your 2017 version where it says "older serial number" and click the Activate button.

All the instruments etc. from the 2017 version should now be available to the 2019 version. But I doubt whether the reverse will be true, i.e I don't think you will be able to use 2019 instruments in 2017 version.

HTH

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

ralftaro wrote on 5/15/2019, 8:45 AM

Hi there,

Jeff basically said it all. The only thing I'd like to add: As a Steam user, you will *not* have a serial number, since the program uses Steam's DRM for authentication. In order to still enable you to perform this free upgrade procedure and unlock the instruments from the Steam version in the regular MAGIX Music Maker version, I'd offer to provide you with a regular MAGIX serial number for the 2017 version. Please contact our customer support, and make sure to register your Steam version with us ahead of time (via the registration option in the "Help" menu):

http://support.magix.net

Hope this helps!