Music Maker 2020 Premium has some bugs. Does anyone else have them ?

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emmrecs wrote on 7/11/2019, 4:08 AM

@daveabove

Thanks for the screenshot. As @johnebaker says, that looks very much like a Dell customisation of the Realtek interface.

In that screen, if you go to the "Advanced" tab, what do you see? In fact, it might be useful to us if you were to post screenshots of ALL the tabs.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

ralftaro wrote on 7/11/2019, 7:03 AM

2 - I cant reverse an audio file. When I right click on audio file and select "Rewind" from the audio effects menu, it seems to wipe the audio file so there is no sound from file. Is this the way to reverse the audio from an audio file.

Haven't managed to replicate this yet, neither with a small loop from the MAGIX soundpools, nor with a bigger audio file. There must be some additional problem parameters. Will keep my eyes on the situation. What kind of files are you processing, and what location are you importing them from? I believe this effect still works as an offline effect, and maybe this is a problem writing the processed file after applying the effect or something. Just a wild guess, though.

Just for the record: While this doesn't seem to occur on every machine, someone in development was apparently able to replicate it. So, this will be subject to further analysis. No more input needed for the time being, I guess.

 

ralftaro wrote on 7/11/2019, 7:13 AM
Independence: I started it up in MM and tried to load an instrument from the Basic instruments. This causes MM to crash and stay open in the Background Processes, unable to remove it; had to reboot. The default piano works, but nothing else.

I presume that the Basic instruments that we got with an old version of Samplitude Music Studio will not load in Independence started in MM. Is this correct?

@browj2

Hi John,

So as far as I can see this one is really the most pressing issue, as far as downright technical problems go, out of the points discussed above. I'll have to do a little research and see whether I can replicate this here. If I need more information regarding your specific constellation and workflow, I'll get in touch with you.

Cheers!

daveabove wrote on 7/11/2019, 8:35 PM

emmrecs

Ive uploaded a bunch of images with info that my help.

Also

-The rewind function seems to now work...dont know what changed but it does.

-Got Vandal to open in inspector but not in Object Effects

In 2020 Music Maker:

Midi editor playback of clicked notes still doesnt work in Wave and Direct Sound drivers. ASIO driver has no sound what so ever with 2016 and 2011 latency options. And when I select ASIO option "Realtek ASIO" i get a "Loading Failed "message.

Oddly Music maker 2014 and 2017 which are installed on the same computer dont have the clicked notes playback issue in Midi editor, while 2020 version does

2014 and 2017 versions work fine in either Wave driver or Direct sound driver. However when I select ASIO driver i get no sound at all in play back; and when i select WASAPI driver everything works but I get the slow response when i click play. The more stuff on the tracks within a project, the longer the delay to play. Even clicking on a midi file takes 5 seconds to open it. Weird.

2014, 2017 and 2020 versions play correctly in play back and midi notes play back when i select WASAPI driver, but it has the really bad time lag to play in all versions.

Cheers

emmrecs wrote on 7/12/2019, 3:52 AM

@daveabove

Thank you for those screenshots.

One thing strikes me on first view: all the screens suggest you have no speakers or headphones plugged in to your Realtek outputs. So how are you actually hearing any sound from your computer? 😕

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

browj2 wrote on 7/12/2019, 10:36 AM

@daveabove

Could you add in your computer characteristics and operating system to your signature?

I am not having any problems with playback through my speakers or headphones using the WASAPI, Magix Low Latency and M-Track drivers. As Jeff says, it looks like nothing is plugged into your system.

Possible bug and problem:

1. When I select the Vita instrument using the + at the left of the track header, some of the instrument presets are greyed out. Some are partially greyed out. I have all of these. If I just select the Vita engine and then open the presets in the popdown, all of the presets that were greyed out are now available. Strange. Anyone else see this?

Using the instrument presets:

2. Something that I had never done was to use the external audio editor (it now works) on a Soundpool Loop. Modifying and saving modifies the actual Soundpool Loop and not a copy. I presume that this is how it is supposed to work, but this could really mess up the Soundpool Loop. Is this correct?

Unless I missed something, a better solution would be to have an option to copy the original file to a backup or separate originals folder.

Edit: The loop that was used was automatically copied to B:\Documents\MAGIX\Music Maker\AudioTemp as a wave after the loop was modified in C:\Users\Public\Documents\MAGIX\Common\Soundpools\Shop\80s - Flashback\Guitar. I will test a couple more loops to see what happens. I think that the copy under AudioTemp is the one that should be updated by the external audio editor.

John CB

Last changed by browj2 on 7/12/2019, 10:39 PM, changed a total of 1 times.

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903

browj2 wrote on 7/12/2019, 11:08 AM

Another anomaly:

3. The volume slider in the track header jumps back to 0 (default). The only way to get it to stick is to use the volume slider in the Mixer. Anyone else see this?

John CB

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903

browj2 wrote on 7/15/2019, 1:35 PM

@daveabove

Have you tried Asio4All?

Under Program Settings, Audio/MIDI, Audio playback, Advanced dropdown below the first box opens the WDM Device list. What do you see there? Is anything turned on? Can you give us a screen shot and a screen shot of the Audio/MIDI settings?

John CB

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903

johnebaker wrote on 7/15/2019, 1:58 PM

@browj2

Hi John

.. . . .The volume slider in the track header jumps back to 0 (default). The only way to get it to stick is to use the volume slider in the Mixer. . . .

Yes and No - returns if you drag the end of the control, however if you click - see clip below:

HTH

John EB

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

browj2 wrote on 7/15/2019, 4:14 PM

@johnebaker

Hi John EB,

Thanks for checking that. Moving the slider should not cause the gain, as set in the Mixer, to jump to 0. I'm putting it down as a bug.

Here is another problem:

The first audio recording in a session or project has some problems. Playback will not go past the end of it, even if there are more recordings on the same track. Delete the first one and try recording in the blank space - does not work - the marker moves a bit and stops. Try recording on other tracks, same thing. Restart and recording now works.

Another problem is seeing the two buttons to the right of the instrument icon in the track header. They are very faint and trying to click on the second one to change to the next instrument (preset) is very difficult. Even getting it to show up is tough.

Minor stuff. On the good side, Normalize after recording now works, as does the external audio editor. I do like the new look and the ability to move the lower screen to a second monitor. I'm glad that they removed the MIDI editor from the Inspector tab as I think that it caused confusion - user would think that that was all there was rather than the full MIDI editor. I also like the tab for Soundpools - new way to access them.

John CB

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903

johnebaker wrote on 7/15/2019, 4:53 PM

@browj2

Hi John

. . . . Playback will not go past the end of it, even if there are more recordings on the same track. . . . .

Confirmed

. . . . . Delete the first one and try recording in the blank space - does not work - the marker moves a bit and stops. Try recording on other tracks, same thing. . . . .

Neither confirmed, mine continues recording on track 1 or any other tracks.

I have a suspicion that may an initialisation error on first run. I had a similar issue a few days ago where I had to move the first recorded object before I could continue recording in the original track - it has not displayed this issue since.

. . . . is seeing the two buttons to the right of the instrument icon in the track header. They are very faint and trying to click on the second one to change to the next instrument (preset) is very difficult . . . .

They are not too faint on my PC, and they are easy to select. I also noticed in the clips above you appear to be having problems dragging the range bar as well. Is you mouse set to too high a pointer speed in Windows?

Likes: the New Project/Open project dialog, the tab for Soundpools, the look/colour scheme.

Minor issue - if move the timeline to a second monitor and then maximise the lower screen - lose top of the main window ie:

HTH

John EB

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

browj2 wrote on 7/15/2019, 7:46 PM

@johnebaker

Hi John EB,

The recording problem has been recurring over a few days. It seems to be an initialisation error in a new project or the first recording in a new project or something. Sometimes the start and/or end gets truncated. As you saw in the video, the object goes past the ending (which was truncated) and starts repeating.

I moved MM onto the second screen and I could see the buttons much better. The first one is 27", the second, 25", both HP, but the second one is much newer. I mentioned in some video thread about the background Windows screen being more blue on screen one, more cyan on screen two, even after using ColorMunki. I would still appreciate a few more pixels for the left part of the track header.

As for grabbing the yellow bar, I put it down to the user not watching that there is a double-arrow before dragging.

I don't have your problem with dragging the keyboard to the second monitor and maximising the keyboard screen. The first screen stays put, but I have to drag the bottom of the Arranger down to fill the gap. Are you somehow clicking also full screen on the Arranger?

Just found a new problem, I think. Turn on the Video monitor, F11, and click on Overview. It shows nothing the first time. Eventually, I got the objects to show in a new project. Going back to the first project, it worked. Strange. Again, it seems to be some kind of initialisation thing, or just me.

I tested a couple of the Share interfaces. One that gave me a problem was "Open project in external program," in this case Samplitude Pro X3. The first two times, it loaded a pile of 32 bit VST's, and I got nothing but an error about not being able to load Concert Grand LE. It was not part of the project. After restarting MM, it worked fine. The Share link back to MEP also worked fine.

I haven't tested many of the effects yet, but so far, recently, I've had only one strange crash, not repeatable. The crash with Independence is an avoidable bug and crash.

Back on the new things, closing the right screen and having Loops in the bottom full width is really a good improvement. I can now see the columns at the right of the Loop part without horizontal scrolling.

Another thing was the Download column that appeared. This is much better than the separate download screen and only shows when there is something to download as far as I can tell.

@daveabove

I hope that we haven't hijacked your thread too much. I'm still trying to keep to the title of the thread about bugs.

Have you resolved any sound issues yet?

John CB

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903

BigDaz wrote on 7/24/2019, 1:52 PM

I have a problem with the keyboard input. The letters and numbers work as expected, but symbols like <>{}?/ don't work unless shift is being held down. Previous versions of MMM didn't have this problem. Does anyone else have this?

ralftaro wrote on 8/1/2019, 8:22 AM

Hi all,

I found a little more time to review some of the additional information that had accumulated in this thread, to make sure it gets sent down the right channels.

Thanks for checking that. Moving the slider should not cause the gain, as set in the Mixer, to jump to 0. I'm putting it down as a bug.

I don't seem to be getting this behaviour here. However, there are currently certain problems with the volume sliders in the track header (e.g. becoming sluggish and almost uncontrollable in tracks with higher numbers). So, this is being looked into.

Here is another problem:

The first audio recording in a session or project has some problems. Playback will not go past the end of it, even if there are more recordings on the same track. Delete the first one and try recording in the blank space - does not work - the marker moves a bit and stops. Try recording on other tracks, same thing. Restart and recording now works.

Indeed not easily reproducible, but I found indication that our QA team had managed to produce this same situation as an intermittent issue in the past. No practical solution resulted from it back then. I'll ask development to watch your video and review this problem again.

Cheers!

 

ralftaro wrote on 8/1/2019, 8:26 AM

I have a problem with the keyboard input. The letters and numbers work as expected, but symbols like <>{}?/ don't work unless shift is being held down. Previous versions of MMM didn't have this problem. Does anyone else have this?

This is a known issue with the keyboard shortcuts for the on-screen MIDI keyboard in conjunction with the (English) computer keyboard layout. It's related to this issue here:

https://www.magix.info/uk/forum/upgrading-to-v28-seems-to-have-broken-qwerty-input--1227748/

There were some changes in generation 28.x that apparently had some undesired side effects, including the one you're describing. We'll try to work out a solution for this. Sorry.

GMacDeezel wrote on 9/22/2019, 8:01 AM

Hello

windows 10 16g ram amd 8core 4.oo ghz

1. Track Height is an issue difficult to oversee all the tracks even if you adjust to default the revert back to "huge" I circumvented the problem on some projects by dragging the arranger to full page. but still not optimum. the small track height is not a choice anymore. Please fix.

2. here lately apps been freezing and will not close thru the app itself or task manager. I have to manually shut PC down with MMM still on . Please fix

I been using MMM since 2004 and have used every new edition since.

GMac

 

johnebaker wrote on 9/23/2019, 6:46 AM

@GMacDeezel

Hi

. . . . all the tracks even if you adjust to default the revert back to "huge" . . . .

Assuming you are using Music Maker 2020, then press the Tab key to switch to normal height tracks.

. . . . here lately apps been freezing and will not close thru the app itself or task manager. I have to manually shut PC down with MMM still on . Please fix . . . .

This is a user to user forum not Magix support - freezing/crashing can be caused by many different factors and may require a systems analysis.

I would recommend you raise a support ticket using the Contact link at the bottom of the page.

John EB

Forum Moderator

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

hospart wrote on 9/24/2019, 9:26 AM

I upgraded music maker to 2020, since then i installed updates and since those updates i have had terrible problems it wont let me load previous projects and keeps insisting i purchase more tracks? and that wont work. each time i load p the same project it keeps insisting on purchasing more tracks? whats going on here.

johnebaker wrote on 9/24/2019, 2:40 PM

@hospart

Hi

. . . . I upgraded music maker to 2020, . . . . wont let me load previous projects and keeps insisting i purchase more tracks? and that wont work. . . . .whats going on here. . . . .

Upgrading to Music Maker 2020 is a complete new install, You have to download and install all the purchased content which has been updated to the latest version from the Store tab, Gear icon, Download all purchased content.

HTH

John EB

Forum Moderator

 

 

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

browj2 wrote on 9/24/2019, 2:48 PM

@hospart

...and, you have activate previous versions in 2020 to be able to get their features.

John CB

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903