I could then Music maker would crash and the message I got "Music Maker is no longer working". I then restart the Music Maker and the shop changes to prices and I click those on and I get a buy button to press, The downloads I did do, now showed up as a puchase only not a download option. I thought it was too good to be true and 2 attempts proove the subscription does not work. I will buy what I need and use accordingly. No upgrade to Unlimited, never.

@David-M-Turner Try the following: open the program settings and click on the button to clean up the in-app-store. The will delete the cache. You can also reset the program settings under the File > Settings menu.

I recommend also, that you restart your computer. Please select the Restart option and not the Shut down option!

Make also sure an ASIO driver is selected in the Music Maker program settings. If you don't have an external audio interface with its own ASIO drivers try the Music Maker ASIO driver.

Done all that. It's a licensing issue on the server. It is constantly checking to see if you are a current subscriber. Problem is, if you are working on a project and the servers gets a mismatch on the checking it closes out Music Maker with a message. The one I got was "Music Maker does not work anymore."

@David-M-Turner It could also be a driver problem. Windows might create a crash log with more details.

To look it up, press the Windows key and R on your computer keyboard. This opens the Run window. Now type perfmon /rel and press Enter. This opens the Windows Reliability Monitor.

You'll see a table. Red cross icons symbolize crashes. You can click on the latest and then double click on the crash entry to get a detailed description. You can copy and paste it here.

Actually the answer was requestors from OneDrive kept popping up and asking me to keep or delete files which made Music Maker freeze every single time. By the time I moved on to a second and sometimes third song using 4-8 soundpools the ones not used are deleted from AudioTemp and new ones are added. When the deleted file count went over 1,000 OneDrive pops up and crashes MM.I stopped OneDrive but clicking on the "Don't Ask Again" button.

Fix number 2 is redirect AudioTemp to another folder not handled by One Drive.

Fix number 3 is create a ram disk and redirect all folders to that. Make sure you have at least 32GB of RAM and make the Ram Disk at least 4-8 GB large. Ram disk must be set to load at bootup before opening MM. I am using OSF Mount which is free. My ram disk size is 8GB more than enough to do an 8 soundpool song using Songmaker AI.

Note using a ram disk accelerates the loading process so soundpools load much faster, even faster than SSD.

@David-M-Turner

the answer was requestors from OneDrive kept popping up and asking me to keep or delete files which made Music Maker freeze every single time

OneDrive is rather notorious for causing this type of error! The general advice for users of audio and/or video editing programs is to ensure OD has NO access to any files in use by those programs.

Jeff
Forum Moderator

@David-M-Turner

Hi

The simplest solution to the issue is to stop OneDrive syncing the folders MMM uses, ie the Magix folder in your Documents folder if you installed with the default folder settings - see this Microsoft article

. . . . the ones not used are deleted from AudioTemp and new ones are added . . . .

I have never experienced the Audiotemp folder being cleaned up after completing a project, over time this folder accrues 100's of files and has to be emptied manually. OneDrive, however is known for doing this, check your OneDrive device sharing/sync settings.

Fix 2 only deals with one part of the issue, Audiotemp is only one of the multiple folders that are used by the program.

Fix 3 is a workaround, and definitely not one I would recommend.

John EB
Forum Moderator