Music Maker - Problem Maker

Cicil-Fonseka wrote on 6/29/2020, 6:41 AM

Since I bought and installed Music Maker 28.0.3.51, I have encountered problems. Ignoring the frequent crashes at random, now it has locked several instruments I have already purchased. I have installed Samplitude, Magix provided and probably the Instruments went there without my knowledge. I uninstalled Samplitude, but still purchased instruments are locked in Music Maker. Won't let me download the missing instruments again without paying for them for the second time.

I refreshed the resources and now I have lost the sound. Read forum and other information and reset the drivers without a resolution. I have contacted support and still waiting for a resolution. At one stage Music Maker switched back to the Trial version and gave me only 8 tracks. A lot of effort to bring it back to the non-trial version just to lose the sound.

Looks like Magix has released a product to the market before the product is stable.

Please help with the sound.

Please help with the locked instruments.

I have Windows 10, PC with AMD 9 Processor, 32GB Ram, and plenty of Hard disk space.

Comments

emmrecs wrote on 6/29/2020, 8:57 AM

@Cicil-Fonseka

Welcome to the Magix forums.

The missing instruments and other problems: have you yet tried the possible solution of logging out of the store, closing the app, re-opening the app and logging back in?

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Cicil-Fonseka wrote on 6/29/2020, 4:05 PM

Hi Jeff,

Yes I have logged out and logged in many times before. Since you asked I logged out of the store, closed the app, re-opened the app, and logged back in. Instruments are still locked.